question Workspace - How to modify the Export modal popup on List in ServiceNow AI Platform forum

Workspace - How to modify the Export modal popup on List

surya_sharma — Thu, 07 May 2026 05:17:17 GMT

In Service Operations Workspace, under the List Context Menu, we have an Export button which opens a modal. Requirement is to modify some code in this popup to do some validations. How do we find this modal popup page? This isn't available in the UI Pages, maybe some OOTB.

Re: Workspace - How to modify the Export modal popup on List

Ankur Bawiskar — Thu, 07 May 2026 13:35:49 GMT

@surya_sharma

I doubt you can change anything there.

but still check the list actions and find if you can alter

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Re: Workspace - How to modify the Export modal popup on List

Ankur Bawiskar — Sat, 09 May 2026 05:55:31 GMT

@surya_sharma

Hope you are doing good.

Did my reply answer your question?

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Re: Workspace - How to modify the Export modal popup on List

Tanushree Maiti — Sat, 09 May 2026 15:58:10 GMT

Hi @surya_sharma

The Export modal in Service Operations Workspace is built as a Next Experience component, not a traditional UI Page. Since it is an out-of-the-box (OOTB) component maintained within the internal ServiceNow codebase, customizing or altering its underlying logic is typically not supported.

Refer: KB2147796 How to control the Export UI Action on SOW (and other Workspaces)

Also , You can create a new custom button that mimics the Export functionality but includes your validation logic before opening the modal. Refer :https://www.youtube.com/watch?v=H1-S8wVS6gI&t=3s