question How to set default value of user manager in ServiceNow AI Platform forum

How to set default value of user manager

Kifrez — Thu, 10 Dec 2020 05:31:46 GMT

Hi everyone,

Could you please assist me how to set default value of a variable?
I need user 2's manager to be the default value (Screenshot below)
This script is only get user who is opening the form.
Thanks in advanced for your assistance.

javascript:gs.getUser().getManagerID()

Re: How to set default value of user manager

Ankur Bawiskar — Thu, 10 Dec 2020 05:37:34 GMT

Hi.

Default value will only work when form loads and will take value of the logged in user's manager.

Since you require Manager to be populated on User 2 you would require onChange client script for this

Sample below

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var ref = g_form.getReference('on_behalf_of',callBack);
}

function callBack(ref){

if(ref.manager){
g_form.setValue('manager',ref.manager); 
}

}

Regards
Ankur

Re: How to set default value of user manager

Kifrez — Thu, 10 Dec 2020 05:51:19 GMT

hi Ankur,

Yes, it will work when the form loads.

I will need to set something when the form loads because on_behalf_of still auto populated by javascript:gs.getUserID()

Re: How to set default value of user manager

ajayr — Thu, 10 Dec 2020 05:55:58 GMT

Hi Freddy,

If the field is autopopulated then you can use onLoad client script with same logic

Re: How to set default value of user manager

Ankur Bawiskar — Thu, 10 Dec 2020 05:58:12 GMT

Hi,

If you want to set default value then set for both the variables

If on_behalf_of is auto-populated with logged in user then

This should work for the manager variable

Is that not working as expected? Did you check logged in user has Manager or not

javascript:gs.getUser().getManagerID()

Regards
Ankur

Re: How to set default value of user manager

Kifrez — Thu, 10 Dec 2020 06:09:49 GMT

Ah right, haha... that's true haha. thanks for pointing out something so obvious haha

Re: How to set default value of user manager

Ivana Jedinecna — Thu, 13 Jul 2023 07:27:11 GMT

HI,

javascript&colon;gs.getUser().getManagerID() returns "undefined" (even if the currently logged in user has Manager).

Is there any other way how to get Manager of currently logged in user as a default value?

Thank you.

Re: How to set default value of user manager

Ankur Bawiskar — Thu, 13 Jul 2023 07:36:55 GMT

@Ivana Jedinecna

Can you post a separate question for this and tag me there so that I can help?