question Masking a field in ServiceNow AI Platform forum

Masking a field

Nilson Lopes — Fri, 05 Aug 2022 18:30:09 GMT

Hi everyone,

I am just starting out to learn about the platform and I need a bit of help. Can anyone tell me how to include a "/" as a mask of a field ?

Example:

If an User inputs the number 20221111, I want to make it so that a non-admin user sees the field masked in the following way (2022/11111).

Also, I want to make it so that while the User is typing the number, the "/" already shows up.

Also, the record must be saved in the table without the "/".

Can anyone help me in regards to what is the best way to do this.

Thank you !

Re: Masking a field

Vasantharajan N — Sat, 06 Aug 2022 04:12:57 GMT

Step 1:

You can use the below onLoad client script to automatically add "/" after the user input the 4th character.

function onLoad() {
    //Type appropriate comment here, and begin script below
    g_form.getElement("<variable_name>").observe('input', function() {
        var cur = g_form.getValue("variable_name");
        if (cur.length == 4) {
            g_form.setValue("variable_name", cur + "/");
        }   
    });
}

Step 2: Use onSubmit client script to remove the "/" from the value or use BR to remove the value from the variable.

Re: Masking a field

Roger K_ — Wed, 24 Aug 2022 02:36:27 GMT

Here goes the onSubmit Client Script to remove the' / ' (step 2):

function onSubmit() {

//Type appropriate comment here, and begin script below

var noBar = g_form.getValue('variable_name').replace(/\D/g,'');
g_form.setValue('variable_name',noBar);
}

Re: Masking a field

sakamv — Tue, 08 Nov 2022 15:52:56 GMT

Hi Vasantharajan N,

I have below requirements from customer.

In Incident form if the end user updated personal information in the work notes section like Passport number or DL number (EX: DL1234567) I need to hide "1234567" from 1234567 to ####### using background script only can you please help me.

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