question Re: How do you add a Map Icon in CI Class Manager? in ServiceNow AI Platform forum

How do you add a Map Icon in CI Class Manager?

Chris286 — Fri, 10 Jul 2020 14:46:40 GMT

I'm trying to add a custom Icon to be used in the CI Class Manager but cannot seem to do it. According to the documentation found here, I need to add an image via System UI which I've done. However, I cannot make sense of the URL field I need to use to add a new image.

Re: How do you add a Map Icon in CI Class Manager?

patrickdeca — Mon, 13 Jul 2020 15:23:28 GMT

Hey Chris, good question. You will need to upload your custom icon to images table "db_image", just type in images in nav and under system UI you can add new image here.

Just using OOTB image

Then you need to nav to "ngbsm_ci_icon" table. url will just be the name of file with .svg.

Once this record is created, nav to "ngbsm_ci_type_icon" table, create the new record and pick the icon you just created above.

Once this is done, you should be able to see the new custom icon under ci class manager.

Re: How do you add a Map Icon in CI Class Manager?

andy_now — Thu, 05 Jun 2025 15:25:40 GMT

There's a typo, the table name is ngbsm_ci_icons.