question How to display data like device details, ip address..in our portal from the 3rd party through API in in Platform Analytics forum

How to display data like device details, ip address..in our portal from the 3rd party through API in

nivethika — Tue, 25 Mar 2025 11:58:10 GMT

Hi Team,

I am trying to implement this - When the user clicks on Device name mentioned in the portal, he/she should get all the details of that device from the 3rd party to our portal through api. how to implement.

Re: How to display data like device details, ip address..in our portal from the 3rd party through AP

Ankur Bawiskar — Tue, 25 Mar 2025 12:34:16 GMT

@nivethika

I assume you have the endpoint of that 3rd party and authentication details, simply create onChange client script and use GlideAjax and send the device name

Within GlideAjax you can use RESTMessage or SOAPMessage call and get the details, return the details to the client side and then display

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: How to display data like device details, ip address..in our portal from the 3rd party through AP

nivethika — Tue, 25 Mar 2025 12:40:06 GMT

@Ankur Bawiskar thank you for quick response.

I would like to know how to show device details in sp portal through API ?

I assume you have the endpoint of that 3rd party --- Yes, we have 3rd party API

Re: How to display data like device details, ip address..in our portal from the 3rd party through AP

Ankur Bawiskar — Tue, 25 Mar 2025 12:43:03 GMT

@nivethika

I already shared the steps regarding client script, script include, GlideAjax

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: How to display data like device details, ip address..in our portal from the 3rd party through AP

Shivalika — Tue, 25 Mar 2025 13:46:36 GMT

Hello @nivethika

Get on portal like where ? On a catalog form right ?

Then yes, we can do this by calling Rest message function within the script include and just returning response to populate on a field in form.

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.

Regards,

Shivalika

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

Re: How to display data like device details, ip address..in our portal from the 3rd party through AP

nivethika — Tue, 25 Mar 2025 13:59:32 GMT

@Shivalika -No Its not about the catalog item,

I want to know the logic to display the details from 3rd party in my widget. the requirement is to get the device details from 3rd party through API.

1) I started with - we have API- so we did rest message- got token and received machine details from that-- this is clear.

2) now i got stuck how to display in portal with html, client side or server script.

3) Or is there way to right the rest message (preview script usage) directly in server script.

Kindly refer easy and best way to implement this with steps would be helpful.

Re: How to display data like device details, ip address..in our portal from the 3rd party through AP

Shivalika — Tue, 25 Mar 2025 14:19:53 GMT

Hello @nivethika

Yes, you can call the rest message directly in the widget's server script.

Use below 👇 function in server script -

(function() {
try {
var restMessage = new sn_ws.RESTMessageV2();
restMessage.setEndpoint('API_ENDPOINT_URL'); // Replace with actual API URL
restMessage.setHttpMethod('get'); // Change to 'post', 'put', etc., if required
restMessage.setRequestHeader('Authorization', 'Bearer YOUR_ACCESS_TOKEN'); // Add necessary headers

var response = restMessage.execute();
var responseBody = response.getBody();
data.records = JSON.parse(responseBody); // Store API response for client-side use

} catch (ex) {
gs.error('Error calling API: ' + ex.message);
data.records = { error: ex.message };
}
})();

Use below 👇 code in HTML -

<h2>Record Details</h2>

<p class="text-danger">Error: {{ data.records.error }}</p>

</div>

<thead>

<tr>

<th>Field 1</th>

<th>Field 2</th>

<th>Field 3</th>

</tr>

</thead>

<tbody>

<td>{{record.field1}}</td>

<td>{{record.field2}}</td>

<td>{{record.field3}}</td>

</tr>

</tbody

</table>

</div>

Please replace it with appropriate methods and variable names in your instance.

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.

Regards,

Shivalika

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY