question Re: Platform analytics user guide / KB article in Platform Analytics forum

Platform analytics user guide / KB article

GK0188939920771 — Thu, 09 Apr 2026 16:57:32 GMT

I was wondering if we have Platform analytics user guide / KB article which i can share with dashboard owners to advise what changes are expected and how it will improve the productivity

Re: Platform analytics user guide / KB article

Tanushree Maiti — Thu, 09 Apr 2026 17:32:44 GMT

Check if these links helps

Platform Analytics Welcome Guide

Platform: User Experience Analytics || Knowledge & Troubleshooting Resources

Getting Started with Platform Analytics – Platform Analytics CoE

Re: Platform analytics user guide / KB article

abirakundu23 — Thu, 09 Apr 2026 18:04:52 GMT

Hi @GK0188939920771 ,
Please check following sources, hope it will help.

Product Doc: https://www.servicenow.com/docs/r/yokohama/now-intelligence/par-workspace.html
Community Articles : https://www.servicenow.com/community/platform-analytics-articles/getting-started-with-user-experience-analytics-platform/ta-p/2473328

Videos : https://www.youtube.com/watch?v=fXBd5_YcrVI

Please mark helpful & correct answer if it's worthy for you.

Re: Platform analytics user guide / KB article

AndersBGS — Thu, 09 Apr 2026 19:27:56 GMT

Hi @GK0188939920771 ,

there is a lot of documentation of benefits going from legacy reports to platform analytics. The question is more what you users will think the biggest benefits are… write your own knowledge article based on already existing material and provide qa if needed.