https://www.servicenow.com/community/product-launch-forum/platform-analytics-workspace/m-p/3559897#M6024 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vinaykumar_0-1781611390381.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/520003i73EC5AE7DEA3B3A6/image-size/medium?v=v2&amp;px=400" role="button" title="vinaykumar_0-1781611390381.png" alt="vinaykumar_0-1781611390381.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vinaykumar_0-1781612462330.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/520006i033659982B96E517/image-size/medium?v=v2&amp;px=400" role="button" title="vinaykumar_0-1781612462330.png" alt="vinaykumar_0-1781612462330.png" /></span></P><P>&nbsp;</P><DIV><P>Hi Team,</P><P>I am experiencing an issue while trying to switch to the <STRONG>Next Experience UI</STRONG> from the Platform Analytics dashboard.</P><P>When I click on the <STRONG>"Switch to the Next Experience UI"</STRONG> option (visible on the top-right corner), the system redirects but displays the following error:</P></DIV> Tue, 16 Jun 2026 12:21:10 GMT vinaykumar 2026-06-16T12:21:10Z https://www.servicenow.com/community/product-launch-forum/platform-analytics-workspace/m-p/3559897#M6024 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vinaykumar_0-1781611390381.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/520003i73EC5AE7DEA3B3A6/image-size/medium?v=v2&amp;px=400" role="button" title="vinaykumar_0-1781611390381.png" alt="vinaykumar_0-1781611390381.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vinaykumar_0-1781612462330.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/520006i033659982B96E517/image-size/medium?v=v2&amp;px=400" role="button" title="vinaykumar_0-1781612462330.png" alt="vinaykumar_0-1781612462330.png" /></span></P><P>&nbsp;</P><DIV><P>Hi Team,</P><P>I am experiencing an issue while trying to switch to the <STRONG>Next Experience UI</STRONG> from the Platform Analytics dashboard.</P><P>When I click on the <STRONG>"Switch to the Next Experience UI"</STRONG> option (visible on the top-right corner), the system redirects but displays the following error:</P></DIV> Tue, 16 Jun 2026 12:21:10 GMT https://www.servicenow.com/community/product-launch-forum/platform-analytics-workspace/m-p/3559897#M6024 vinaykumar 2026-06-16T12:21:10Z https://www.servicenow.com/community/product-launch-forum/platform-analytics-workspace/m-p/3559918#M6025 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/125051">@vinaykumar</a>&nbsp;</P><P>&nbsp;</P><P>1) Try once Logout and login again</P><P>2) Clear the Instance cache using Cache.do in navigator and enter</P><P>3)You generally require <STRONG>admin, dashboard admin, or reporting admin</STRONG> rights to migrate and access these interfaces. Review permissions for the specific Platform Analytics Workspace.</P><P>4) If still the issue persists,</P><P>If you are an administrator, navigate to <STRONG>System Diagnostics &gt; Debug Security Rules</STRONG>, then impersonate the affected user to view which specific ACL is denying access</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 16 Jun 2026 12:31:39 GMT https://www.servicenow.com/community/product-launch-forum/platform-analytics-workspace/m-p/3559918#M6025 Tanushree Maiti 2026-06-16T12:31:39Z