question Re: Solution Mgmt - Preffered Solution Population in SecOps forum

Solution Mgmt - Preffered Solution Population

Justin Clarke — Tue, 23 Jul 2024 03:42:46 GMT

Hi,

Doing some testing on VR Solution Mgmt

I was wanting to get the preferred solution to populate for our Vulnerabilities and VIT's.

Looking at the documentation, they mention a system property sn_vul.latest_solutions_field

Do we know what type of property type this is and what the options are? This doesn't seem to be a
default property. It mentioned false as the default but then talks about date published, so assuming string?

Also once set, is there a job or something that can be run to populate preferred solution on already imported solutions?

https://docs.servicenow.com/bundle/vancouver-security-management/page/product/vulnerability-response/concept/vuln-solution-mgmt.html

Re: Solution Mgmt - Preffered Solution Population

andy_ojha — Wed, 24 Jul 2024 23:02:18 GMT

Hey there - this is an interesting feature you are exploring.

What version of the Vulnerability Response are you currently working with?

The enhancement that you are diving into here, was released around the May 2024 timeframe
->Vulnerability Response (v22.0.5)
-> If you are on an older version of the SecOps VR Store App - you would need to first upgrade to see this feature

-> Reference: VR Release Notes

----------------------------------------------------------------------

This feature has two System Properties (for VR Store App v22.0.5 and greater):

[sn_vul.latest_solutions] - This is the "on/off" switch, and is disabled (false) by default
[sn_vul.latest_solutions_field] - This actually the preference for which date field wins to bubble up a Preferred solution

It does appear that a Scheduled Job does come in and trigger the logic to kick off the updates
-> "Process Vulnerability Solution Metrics Queue"

Re: Solution Mgmt - Preffered Solution Population

Justin Clarke — Fri, 26 Jul 2024 03:55:42 GMT

Thank you for the response. We are currently running Version 21.1.2 so will work on getting this upgrade to latest version and then confirm it is working.