question Re: Vulnerability Response - how is table related service (sn_vul_m2m_ci_services) being populated in SecOps forum

Vulnerability Response - how is table related service (sn_vul_m2m_ci_services) being populated

Marc Hall — Tue, 12 Aug 2025 07:21:23 GMT

Hi Community,

Can someone explain me how the table - Related Services - sn_vul_m2m_ci_services - is populated, or point me to an article that explains it?

It seems that the data in this table is populated randomly (i suppose it is not :-))

Thank you

Marcus

Re: Vulnerability Response - how is table related service (sn_vul_m2m_ci_services) being populated

Nikhil Bajaj9 — Tue, 12 Aug 2025 07:26:44 GMT

Hi @Marc Hall ,

The sn_vul_m2m_ci_services table, which represents the many-to-many relationship between Configuration Items (CIs) and Services within the context of Vulnerability Response, is populated through a combination of manual and automated processes, often driven by the discovery and mapping of services. Specifically, it's populated when a CI is associated with a service through the "Related Services" related list on the CI form, or automatically when a service is discovered and mapped using Service Mapping.

Please check - https://www.servicenow.com/docs/bundle/zurich-security-management/page/product/vulnerability-response/concept/service-mapping-vr.html

if my answer helped you in anyways, please mark it- solution accepted.

Regards,

Nikhil Bajaj

Re: Vulnerability Response - how is table related service (sn_vul_m2m_ci_services) being populated

Bhuvan — Tue, 12 Aug 2025 07:29:31 GMT

@Marc Hall

See if below helps,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0856498

https://www.youtube.com/watch?v=jis5kuyuWgM&ab_channel=ServiceNowCommunity

Thanks,

Bhuvan