question I have added variable set for catalog item, but associated fields are not visible in Catalog form in Service Catalog forum https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438091#M449 <P>I have added variable set for catalog item, but associated fields are not visible in Catalog form, but it is already added to other catalog items, there variable set fields are visible for them. please quickly give the response.</P> Wed, 26 Nov 2025 09:55:11 GMT guntrulaxma 2025-11-26T09:55:11Z I have added variable set for catalog item, but associated fields are not visible in Catalog form https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438091#M449 <P>I have added variable set for catalog item, but associated fields are not visible in Catalog form, but it is already added to other catalog items, there variable set fields are visible for them. please quickly give the response.</P> Wed, 26 Nov 2025 09:55:11 GMT https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438091#M449 guntrulaxma 2025-11-26T09:55:11Z Re: I have added variable set for catalog item, but associated fields are not visible in Catalog for https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438366#M450 <P>Hi guntrulaxma,</P><P>&nbsp;</P><P>If possible, please could you provide a screenshot of the catalogue item (including the variable set) so we can help diagnose the issue?</P><P>&nbsp;</P><P>Thanks!</P> Wed, 26 Nov 2025 14:18:13 GMT https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438366#M450 Kieran3 2025-11-26T14:18:13Z Re: I have added variable set for catalog item, but associated fields are not visible in Catalog for https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438397#M451 <P><SPAN>Since the Variable Set works on other items, the set itself is fine. The issue is likely specific to this Catalog Item.</SPAN></P><P>&nbsp;</P><P><SPAN>Check the </SPAN><SPAN>UI Policies</SPAN><SPAN> and </SPAN><SPAN>Client Scripts</SPAN><SPAN> on this specific item. You might have logic running on load that hides specific fields (or hides a container) that is inadvertently hiding the Variable Set fields too.</SPAN></P><P>&nbsp;</P><P><SPAN>Also, double-check that the Variable Set isn't accidentally nested inside a 'Container Start' on this item that is hidden or not properly closed with a 'Container End'.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Hope that helps! If this points you in the right direction, please mark the answer as Helpful.</SPAN></P> Wed, 26 Nov 2025 14:39:29 GMT https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438397#M451 KuldeepVaghela 2025-11-26T14:39:29Z Re: I have added variable set for catalog item, but associated fields are not visible in Catalog for https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438587#M452 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="guntrulaxma_0-1764175380392.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/487518i9998829CE4E324D0/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="guntrulaxma_0-1764175380392.png" alt="guntrulaxma_0-1764175380392.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="guntrulaxma_1-1764175389545.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/487519iADE312F85964CFE1/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="guntrulaxma_1-1764175389545.png" alt="guntrulaxma_1-1764175389545.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="guntrulaxma_2-1764175538112.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/487523iEF153048768E8F2E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="guntrulaxma_2-1764175538112.png" alt="guntrulaxma_2-1764175538112.png" /></span></P><P>underlined catalog variable is not showing in form level. it seems everything is good. but this is working well for other catalog items</P> Wed, 26 Nov 2025 16:46:57 GMT https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438587#M452 guntrulaxma 2025-11-26T16:46:57Z Re: I have added variable set for catalog item, but associated fields are not visible in Catalog for https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438602#M453 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="guntrulaxma_0-1764175965880.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/487529i0DFA51B325C88D32/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="guntrulaxma_0-1764175965880.png" alt="guntrulaxma_0-1764175965880.png" /></span></P><P>underlined catalog variable is not showing in form level, but it is showing other catalog items in form level.</P> Wed, 26 Nov 2025 16:53:58 GMT https://www.servicenow.com/community/service-catalog-forum/i-have-added-variable-set-for-catalog-item-but-associated-fields/m-p/3438602#M453 guntrulaxma 2025-11-26T16:53:58Z