question Re: Is there any option to rename filed label based on condition in Service Management forum

Is there any option to rename filed label based on condition

akhila13 — Tue, 05 Feb 2019 10:09:10 GMT

Is there any option to rename filed label based on condition

Re: Is there any option to rename filed label based on condition

Bogdan18 — Tue, 05 Feb 2019 11:11:00 GMT

Hi there,

Search in Client scripts for Modify Comments Label and see that the getLabelOf and setLabelOf APIs are being used to accomplish this.

Check the APIs on the Developers site https://developer.servicenow.com/app.do#!/api_doc?v=london&id=r_GlideFormSetLabelOf_String_String for more information.

Hope this helps,

Bogdan Pirsan

Re: Is there any option to rename filed label based on condition

Barbara L - Gli — Tue, 05 Feb 2019 15:12:24 GMT

Hi,

In a client script you can script your condition and set the field label using

g_form.setLabelOf('field_name','New Label');

Re: Is there any option to rename filed label based on condition

akhila13 — Wed, 06 Feb 2019 05:21:16 GMT

Thanks Barbara.

Is there any way to get the new field label in the report

Re: Is there any option to rename filed label based on condition

Ritanjali Pati — Wed, 06 Feb 2019 05:40:06 GMT

Hi Akhila,

You can achieve this by using client script. Give your condition and write the below script.

g_form.setLabelOf('your_field_name', 'your_new_label');

Please mark my answer correct if you found it helpful/correct

Thanks,

Ritanjali

www.dxsherpa.com

Re: Is there any option to rename filed label based on condition

Barbara L - Gli — Wed, 06 Feb 2019 14:37:33 GMT

Using this method there wouldn't be a way to get it to show up in reports, it would only change it client side in form view.

If you can give some more details about what you're trying to accomplish with this functionality that could be a help in figuring out how to go about it

Re: Is there any option to rename filed label based on condition

akhila13 — Wed, 06 Feb 2019 19:00:23 GMT

Hi Barbar,

in change table there is a field call description. i need to change that field label to details and while pulling the change report also the label should be details instead of description.

Re: Is there any option to rename filed label based on condition

Barbara L - Gli — Wed, 06 Feb 2019 19:29:17 GMT

Akhila,

If you'd like 'Description' to always appear as 'Details' for all change requests:

Right click on 'Description', select 'Configure Label'. This will pull up the Field Label record for all task and task extended tables. Change the 'Table' field to the change_request table, change the label to 'Detail', right click on the header and insert a record.

This will change the Description label for ONLY change requests and not all tasks.

It should show up in reports, as it's changing it server side. Definitely test it out though to be sure, I don't do a lot of reporting.

Hope this is what you need!

Re: Is there any option to rename filed label based on condition

armanoj — Tue, 25 Nov 2025 06:46:40 GMT

for workspace it will not work