question Create a report for Incidents resolved and opened for last 6 months in Service Management forum

Create a report for Incidents resolved and opened for last 6 months

nayanmule — Wed, 08 Jan 2025 10:05:48 GMT

Hi Everyone,

I need to create a report for number of incidents which are opened and number of resolved incidents & show the trend in between them.

I am expecting it to look as -

Thanks in Advance !

Re: Create a report for Incidents resolved and opened for last 6 months

Dr Atul G- LNG — Wed, 08 Jan 2025 10:46:16 GMT

Hi @nayanmule

This is not possible in standard reporting as it is. You can use PA for this, If you want to go for a standard report do like this.

Re: Create a report for Incidents resolved and opened for last 6 months

nayanmule — Thu, 09 Jan 2025 06:22:25 GMT

Are there any OOTB indicators present for such configuration ?

Re: Create a report for Incidents resolved and opened for last 6 months

Runjay Patel — Thu, 09 Jan 2025 07:08:50 GMT

Hi @nayanmule ,

Yes, If you use PA then you get many OOB such configuration and if not there you can easily create it.

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