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    <title>question Calculation/Logic in Resource Availability report? in SPM forum</title>
    <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998662#M12797</link>
    <description>&lt;P&gt;I am exploring the Resource Management module in my personal instance for providing a solution to my organisation. I am struggling to understand the Resource availability report within Resource management. I have two dummy resource created with the same properties, however, when I run the Resource availability report it shows different weekly hours. Can someone please help me understand what I am missing to understand here and how are the hours calculated.&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Screenshot 1 - Project Manager 1 USI&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/103430i4C4A527E3B9246E6/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Screenshot 2 - Project Manager 2 USI&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/103434iA47E6CA48E3846FE/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Wed, 01 Apr 2020 16:07:41 GMT</pubDate>
    <dc:creator>Dhiren Aghera</dc:creator>
    <dc:date>2020-04-01T16:07:41Z</dc:date>
    <item>
      <title>Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998662#M12797</link>
      <description>&lt;P&gt;I am exploring the Resource Management module in my personal instance for providing a solution to my organisation. I am struggling to understand the Resource availability report within Resource management. I have two dummy resource created with the same properties, however, when I run the Resource availability report it shows different weekly hours. Can someone please help me understand what I am missing to understand here and how are the hours calculated.&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Screenshot 1 - Project Manager 1 USI&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/103430i4C4A527E3B9246E6/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Screenshot 2 - Project Manager 2 USI&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/103434iA47E6CA48E3846FE/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Apr 2020 16:07:41 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998662#M12797</guid>
      <dc:creator>Dhiren Aghera</dc:creator>
      <dc:date>2020-04-01T16:07:41Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998663#M12798</link>
      <description>&lt;P&gt;Any help on the above query will be really appreciated. I am stuck to proceed without getting clarification on the query. Let me know if you need any additional information.&lt;/P&gt;</description>
      <pubDate>Mon, 06 Apr 2020 08:08:44 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998663#M12798</guid>
      <dc:creator>Dhiren Aghera</dc:creator>
      <dc:date>2020-04-06T08:08:44Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998664#M12799</link>
      <description>&lt;P&gt;Hi &lt;SN-MENTION class="sn-mention" table="live_profile" sysid="615cf3dfdb8117c447c8f3231f96197c"&gt;@Dhiren Aghera&lt;/SN-MENTION&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you check schedule&amp;nbsp;attached to users in schedule field of user&amp;nbsp;and&amp;nbsp;in user_has_schedule table.&lt;/P&gt;
&lt;P&gt;Based on availability hours it&amp;nbsp;is evident that projectManager1 has 9hours per day schedule and projectManager2 has 8hours per day schedule.&lt;/P&gt;
&lt;P&gt;If same schedule is attached&amp;nbsp;to both users then click&amp;nbsp;on hours for projectManager2, you can see list of allocation daily records which reduced projectManager2 availability.&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Abhinay kumar nandagiri.&lt;/P&gt;</description>
      <pubDate>Thu, 09 Apr 2020 16:55:31 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998664#M12799</guid>
      <dc:creator>abhinaykumar</dc:creator>
      <dc:date>2020-04-09T16:55:31Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998665#M12800</link>
      <description>&lt;P&gt;Hi Abhinay,&lt;/P&gt;
&lt;P&gt;As suggested I checked and there is no schedule attached to the users&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/103428iC2900A0582EBED01/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;I don't see any allocations for these users as well.&lt;/P&gt;
&lt;P&gt;Please help in why both the users have different availability. Not able to figure it out.&lt;/P&gt;</description>
      <pubDate>Fri, 10 Apr 2020 05:42:03 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998665#M12800</guid>
      <dc:creator>Dhiren Aghera</dc:creator>
      <dc:date>2020-04-10T05:42:03Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998666#M12801</link>
      <description>&lt;P&gt;Hi &lt;SN-MENTION class="sn-mention" table="live_profile" sysid="615cf3dfdb8117c447c8f3231f96197c"&gt;@Dhiren Aghera&lt;/SN-MENTION&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you checked&amp;nbsp;user_has_schedule table entries for these 2users?&lt;/P&gt;
&lt;P&gt;If there are&amp;nbsp;no entries in above table then OOTB 'Resource Management Schedule' will be applied for every user(8hours per day). This will be derived from 'com.snc.resource_management.default_schedule' property.&lt;/P&gt;
&lt;P&gt;Ideally when aggregates are generated for new user then considering this schedule(40hours per week will be generated).&lt;/P&gt;
&lt;P&gt;So, In your instance there is a change in schedule for&lt;STRONG&gt;&amp;nbsp;Project Manager 1 USI&amp;nbsp;&lt;/STRONG&gt;before generating aggregates Or change in hours in default schedule.&lt;/P&gt;
&lt;P&gt;Find default schedule and figure out the scheduled hours per day by checking schedule entries in 'cmn_schedule' table of that record.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Then click on 'Update Resource Capacity' link available in&amp;nbsp;user record in Resource Manager View for both users. It will update the aggregates and makes in sync with schedule.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If my answer was able to solve your query please mark it as&amp;nbsp;&lt;STRONG&gt;Helpful&lt;/STRONG&gt;&amp;nbsp;&amp;amp;&amp;nbsp;&lt;STRONG&gt;Correct&lt;/STRONG&gt;.&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;abhinay kumar nandagiri.&lt;/P&gt;</description>
      <pubDate>Mon, 13 Apr 2020 08:21:35 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998666#M12801</guid>
      <dc:creator>abhinaykumar</dc:creator>
      <dc:date>2020-04-13T08:21:35Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998667#M12802</link>
      <description>&lt;P&gt;Thanks, Abhinay for digging in. This was helpful. Still, somehow I feel that the availability report is not showing it to me correctly.&lt;/P&gt;
&lt;P&gt;If you look at PM1 weekly hours then it is showing 40Hrs. But FTE shown is 0.89 &amp;amp; person-days is shown as 4.44. If you look at availability hours then it should show FTE as 1 and person-days as 5 isn't. Not able to understand what am I missing here. See screenshots below.&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/103433i5D49BD40704A79FD/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/103432i8514CC55D51C470C/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 13 Apr 2020 12:37:20 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998667#M12802</guid>
      <dc:creator>Dhiren Aghera</dc:creator>
      <dc:date>2020-04-13T12:37:20Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998668#M12803</link>
      <description>&lt;P&gt;Hi &lt;SN-MENTION class="sn-mention" table="live_profile" sysid="615cf3dfdb8117c447c8f3231f96197c"&gt;@Dhiren Aghera&lt;/SN-MENTION&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Conversion of hours to fte/mandays is dependent on average daily fte value. As per&amp;nbsp;the fte and mandays values&amp;nbsp;you shared, it is 9.&lt;/P&gt;
&lt;P&gt;Average daily value for user is derived from 'average_daily_fte' field at user record, if it is blank check in 'com.snc.resource_management.average_daily_fte' property.&lt;/P&gt;
&lt;P&gt;It is advisable that average&amp;nbsp;daily fte value should be in sync with schedule hours per day. Changing it to scheduled hours will result in correct fte and man days.&lt;/P&gt;
&lt;P&gt;I hope this will fix your issues.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Abhinay kumar nandagiri.&lt;/P&gt;</description>
      <pubDate>Mon, 13 Apr 2020 13:26:12 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998668#M12803</guid>
      <dc:creator>abhinaykumar</dc:creator>
      <dc:date>2020-04-13T13:26:12Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998669#M12804</link>
      <description>&lt;P&gt;This helps Abhinay.&lt;/P&gt;
&lt;P&gt;Also I have a parent group within that I have two groups. I am able to see resource reports for the child groups individually, however for the Parent group I am not able to see the reports? Is this an expected behaviour? How do I look at overall team capacity &amp;amp; allocation?&lt;/P&gt;</description>
      <pubDate>Tue, 14 Apr 2020 05:58:27 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998669#M12804</guid>
      <dc:creator>Dhiren Aghera</dc:creator>
      <dc:date>2020-04-14T05:58:27Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998670#M12805</link>
      <description>&lt;P&gt;Hi &lt;SN-MENTION class="sn-mention" table="live_profile" sysid="615cf3dfdb8117c447c8f3231f96197c"&gt;@Dhiren Aghera&lt;/SN-MENTION&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Currently we don't a way to look at all the child groups with parent group in resource reports.&lt;/P&gt;
&lt;P&gt;It will show data for only users who belong to particular selected group.&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Abhinay kumar nandagiri.&lt;/P&gt;</description>
      <pubDate>Tue, 14 Apr 2020 15:55:47 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998670#M12805</guid>
      <dc:creator>abhinaykumar</dc:creator>
      <dc:date>2020-04-14T15:55:47Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998671#M12806</link>
      <description>&lt;P&gt;Hi Abhinay,&lt;/P&gt;
&lt;P&gt;This is my use case -&lt;/P&gt;
&lt;P&gt;Child Group 1 - Onshore team - 5 members&lt;/P&gt;
&lt;P&gt;Child Group 2-&amp;nbsp; Offshore team - 4 members&lt;/P&gt;
&lt;P&gt;Parent Group -&amp;nbsp;Child Group 1 +&amp;nbsp;Child Group 2&lt;/P&gt;
&lt;P&gt;So with this, I am able to generate reports for resource availability for child groups.&lt;/P&gt;
&lt;P&gt;But if I want to look at overall team resource availability, how do I have that view?&lt;/P&gt;
&lt;P&gt;Any probable solution to achieve this?&lt;/P&gt;</description>
      <pubDate>Wed, 15 Apr 2020 06:26:18 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998671#M12806</guid>
      <dc:creator>Dhiren Aghera</dc:creator>
      <dc:date>2020-04-15T06:26:18Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998672#M12807</link>
      <description>&lt;DIV&gt;Hi @Dhiren Aghera&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;We can view only availability of child groups(users of selected particular group)&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;In resource reports we don't have a way to select parent group and look at availability of all users in child group.&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;But&amp;nbsp;there&amp;nbsp;is another module 'Reports - New'(below resource reports), there we have platform reports.&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;You can select 'Resource - Group Member Allocation Details - Monthly (Hrs)' or 'Resource - Group Member Allocation Details - Weekly (Hrs)' and in filter criteria apply all the child groups that you&amp;nbsp;want to look&amp;nbsp;availability data.&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;I hope it will suffice your requirement.&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;Thanks,&lt;/DIV&gt;
&lt;DIV&gt;Abhinay kumar nandagiri.&lt;/DIV&gt;</description>
      <pubDate>Wed, 15 Apr 2020 08:36:40 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998672#M12807</guid>
      <dc:creator>abhinaykumar</dc:creator>
      <dc:date>2020-04-15T08:36:40Z</dc:date>
    </item>
    <item>
      <title>Re: Calculation/Logic in Resource Availability report?</title>
      <link>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998673#M12808</link>
      <description>&lt;P&gt;Absolutely. Will be good to have this included in the Resource reports as well.&lt;/P&gt;</description>
      <pubDate>Wed, 15 Apr 2020 10:57:18 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/calculation-logic-in-resource-availability-report/m-p/998673#M12808</guid>
      <dc:creator>Dhiren Aghera</dc:creator>
      <dc:date>2020-04-15T10:57:18Z</dc:date>
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