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    <title>question Need help on Expense Line created upon Time Card Approval in SPM forum</title>
    <link>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033749#M29645</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We are currently in Madrid. Can anyone please help me in understanding how the Amount in Expense Line is getting calculated ?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have Cost Plan created via a Resource Plan of type Group with the start &amp;amp; end date as 12/1 to 12/15. Now Resource Manager confirmed &amp;amp; allocated all the 20 hours to 1 resource.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105750iCB96A270853DCC49/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;====&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105743i8721D34F3E6B7C9D/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once the Resource filled the time card for 1 day which is 8 hours initially and submitted the time sheet &amp;amp; approved, 2 Expense line created 1 with empty Amount and another with $400 amount&lt;/P&gt;
&lt;P&gt;Time Card:&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105744iE689A35FF48BF177/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;1 Expense Line:&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105748i7CE522A13476EB88/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;2 Expense Line:&lt;/P&gt;
&lt;P&gt;Later after sometime i submitted the remaining 12 hours for 12/3 &amp;amp; 12/4 once it is approved it created another 2 Expense line 1 with empty and another with $6000 amount&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105746i9062BE2BFD8E1544/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Now my question is on what basis the Amount is calculated, i assumed it should fulfill the complete $10,000 as per the RP/Cost plan created.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As per my understanding initial Expense Line generated with $400 it took $50 X 8 hours which is default rate &amp;amp; and the next Expense Line generated based on the Rate Model defined rate $500 X 12 hours - $6000&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Why it is taking Default rate sometime &amp;amp; rate model sometime&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 03 Dec 2019 08:40:01 GMT</pubDate>
    <dc:creator>shaik_irfan</dc:creator>
    <dc:date>2019-12-03T08:40:01Z</dc:date>
    <item>
      <title>Need help on Expense Line created upon Time Card Approval</title>
      <link>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033749#M29645</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We are currently in Madrid. Can anyone please help me in understanding how the Amount in Expense Line is getting calculated ?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have Cost Plan created via a Resource Plan of type Group with the start &amp;amp; end date as 12/1 to 12/15. Now Resource Manager confirmed &amp;amp; allocated all the 20 hours to 1 resource.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105750iCB96A270853DCC49/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;====&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105743i8721D34F3E6B7C9D/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once the Resource filled the time card for 1 day which is 8 hours initially and submitted the time sheet &amp;amp; approved, 2 Expense line created 1 with empty Amount and another with $400 amount&lt;/P&gt;
&lt;P&gt;Time Card:&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105744iE689A35FF48BF177/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;1 Expense Line:&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105748i7CE522A13476EB88/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;2 Expense Line:&lt;/P&gt;
&lt;P&gt;Later after sometime i submitted the remaining 12 hours for 12/3 &amp;amp; 12/4 once it is approved it created another 2 Expense line 1 with empty and another with $6000 amount&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105746i9062BE2BFD8E1544/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Now my question is on what basis the Amount is calculated, i assumed it should fulfill the complete $10,000 as per the RP/Cost plan created.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As per my understanding initial Expense Line generated with $400 it took $50 X 8 hours which is default rate &amp;amp; and the next Expense Line generated based on the Rate Model defined rate $500 X 12 hours - $6000&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Why it is taking Default rate sometime &amp;amp; rate model sometime&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 03 Dec 2019 08:40:01 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033749#M29645</guid>
      <dc:creator>shaik_irfan</dc:creator>
      <dc:date>2019-12-03T08:40:01Z</dc:date>
    </item>
    <item>
      <title>Re: Need help on Expense Line created upon Time Card Approval</title>
      <link>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033750#M29646</link>
      <description>&lt;P&gt;The expense lines amount for the Time Card refers the Rate Model defined ( if any ) on the Project against which time cards are logged.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If the Rate Model is not defined then system toys to find hourly rate from Labour Rates. At the end it falls back to default rate provided as system property.&lt;/P&gt;
&lt;P&gt;The behaviour noticed in your instance is unexpected unless Rate Model reference has been updated/cleared from the respective project record.&lt;/P&gt;
&lt;P&gt;- Yogesh&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 04 Dec 2019 04:40:51 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033750#M29646</guid>
      <dc:creator>yogesh41</dc:creator>
      <dc:date>2019-12-04T04:40:51Z</dc:date>
    </item>
    <item>
      <title>Re: Need help on Expense Line created upon Time Card Approval</title>
      <link>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033751#M29647</link>
      <description>&lt;P&gt;Hi Sir,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you for the response. I am doing in my PDI, let me tell you what i did. I Created a Rate Model and i added the attribute as Group and i created Rate Lines for&amp;nbsp;two month (12/1/2019 - 1/1/2020) for a Group.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105738iBF66A9622BD87CB1/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="find_real_file.png"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/105741i00D3F9FC0EC73748/image-size/large?v=v2&amp;amp;px=999" role="button" title="find_real_file.png" alt="find_real_file.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Later i created Resource Plan for 1/12/2019 to 15/12/2019 and assigned for a Group Architects and as i RM i confirmed &amp;amp; allocated only for Chandan Singh user.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;And i filled first Time card for 8 hours on 12/2 which is Monday and i approved it captured only $400 in Expense Line Amount and later after 10 mins i filled another Time Card from 12 Hours on 12/3 &amp;amp; 12/4 and this time it captured $6000.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I havent done any customization except creating a new Rate Model. Please help me on this if i did anything wrong&lt;/P&gt;</description>
      <pubDate>Wed, 04 Dec 2019 05:50:21 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033751#M29647</guid>
      <dc:creator>shaik_irfan</dc:creator>
      <dc:date>2019-12-04T05:50:21Z</dc:date>
    </item>
    <item>
      <title>Re: Need help on Expense Line created upon Time Card Approval</title>
      <link>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033752#M29648</link>
      <description>&lt;P&gt;As per above details, ideally 12/2 expense lines should haven also be taken Rate Model rate, i.e 500*8 = $4000.&lt;/P&gt;
&lt;P&gt;It would be difficult to find root cause without having access to&amp;nbsp;the instance, because I have verified in OOB instance it is working as expected.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can start from fresh and test same scenarios or consult custom support if it impacting your business.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;- Yogesh&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 04 Dec 2019 08:39:52 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033752#M29648</guid>
      <dc:creator>yogesh41</dc:creator>
      <dc:date>2019-12-04T08:39:52Z</dc:date>
    </item>
    <item>
      <title>Re: Need help on Expense Line created upon Time Card Approval</title>
      <link>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033753#M29649</link>
      <description>&lt;P&gt;Not sure why but when i tested it back it worked. Sometimes it is not working &lt;span class="lia-unicode-emoji" title=":disappointed_face:"&gt;😞&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 06 Dec 2019 12:51:41 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/need-help-on-expense-line-created-upon-time-card-approval/m-p/1033753#M29649</guid>
      <dc:creator>shaik_irfan</dc:creator>
      <dc:date>2019-12-06T12:51:41Z</dc:date>
    </item>
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