question What role is required to enable users to create Stories and Test case. in SPM forum

What role is required to enable users to create Stories and Test case.

suryaprakash123 — Tue, 20 Oct 2020 12:53:56 GMT

Hi Everyone,

User is unable to see 'Create Test', 'Create Defect', 'Create Enhancement' in banner of the story even thought user has a roles like 'scrum_story_creator' and many as below, Please let me know the solution.

Re: What role is required to enable users to create Stories and Test case.

AlpUtkuM — Tue, 20 Oct 2020 13:10:56 GMT

Role required: scrum_story_creator, scrum_admin

https://docs.servicenow.com/bundle/paris-it-business-management/page/product/agile-development/task/create-a-story.html

PS : scrum_admin role overrides other roles such as editor, planer

Please also make sure, you got no problems from licensing point of view. You could double check with your SNOW Account Manager

Re: What role is required to enable users to create Stories and Test case.

suryaprakash123 — Tue, 20 Oct 2020 13:44:15 GMT

@Alp Utku - Thank you for your reply, I given the roles(scrum_story_creator, scrum_admin) to user(removed remaining roles) but still user is unable to see 'Create Test', 'Create Defect', 'Create Enhancement' in banner. Is it the licensing issue?

Thank you.

Re: What role is required to enable users to create Stories and Test case.

Pranav Bhagat — Tue, 20 Oct 2020 13:47:12 GMT

For create defect you need

feature_user, scrum_story_creator, scrum_admin

For create test you need

sn_test_management.tester or sn_test_management.test_manager

For create enhancement you need

scrum_admin, scrum_story_creator, or feature_user

Regards

Pranav

Re: What role is required to enable users to create Stories and Test case.

suryaprakash123 — Tue, 20 Oct 2020 17:24:38 GMT

Thank you for your reply, We having admin access to our PDI, We are still unable to see those three after we right clicked at the banner. Please suggest.

Re: What role is required to enable users to create Stories and Test case.

Frank67 — Tue, 20 Oct 2020 23:13:29 GMT

I'm assuming they are in an Agile Team?

Re: What role is required to enable users to create Stories and Test case.

Frank67 — Tue, 20 Oct 2020 23:16:58 GMT

Hang on, where exactly are you expecting to see the options? In the additional actions menu if you click the context hamburger (or right click header bar next to the case number), or in the application navigation menu?

Re: What role is required to enable users to create Stories and Test case.

Pranav Bhagat — Wed, 21 Oct 2020 07:53:20 GMT

Can you check the conditions of ui actions.

Re: What role is required to enable users to create Stories and Test case.

Gaurav Shirsat — Wed, 21 Oct 2020 08:05:55 GMT

as a System Admin you can perform all the Activity.

also you need to have the any role from the Below.

scrum_sprint_planner
scrum_story_creator

Please refer this

https://docs.servicenow.com/bundle/helsinki-it-business-management/page/product/sdlc-scrum/reference/r_AssignScrumRoles.html

https://docs.servicenow.com/bundle/paris-it-business-management/page/product/agile-development/task/create-a-story.html

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

Re: What role is required to enable users to create Stories and Test case.

suryaprakash123 — Wed, 21 Oct 2020 09:30:00 GMT

@Gaurav Shirsat - Thank you for your reply, As a system administration role, why I am unable to see those three 3 links after we right clicked on banner.

Re: What role is required to enable users to create Stories and Test case.

Gaurav Shirsat — Wed, 21 Oct 2020 09:55:53 GMT

which three links.

please provide the screenshot

Re: What role is required to enable users to create Stories and Test case.

Miguel Donayre — Wed, 21 Oct 2020 17:07:00 GMT

Hello,

What do you mean by the " banner of the story"? Do you mean this-

OOTB, there are no UI Actions (functionality) for converting a Story to a Defect, Test, or an Enhancement -- "'Create Test,' 'Create Defect,' 'Create Enhancement.'"

'Create Defect' and 'Create Enhancement'" functionality only exists in Demand, Incident, and Problem OOTB.

"Create a Test Phase" only exists in Project OOTB.

Re: What role is required to enable users to create Stories and Test case.

suryaprakash123 — Fri, 23 Oct 2020 11:50:07 GMT

I got the solution now, Those are not OOTB ie, we are unable to see