question Fields changes are not shown in history > Calendar or List in SPM forum

Fields changes are not shown in history > Calendar or List

Akash Srivasta2 — Wed, 07 May 2025 07:48:39 GMT

Hi Team,

We have a field called as "Total Budget", it's coming from table "planned_task". This field is being used on other tables like dmn_demand or pm_project or pm_program.

Whenever changes are made to this field, we can see the changes on the Notes >activity section for Demand and Project.

But, when we make changes on the program form, the field changes are not shown in the activity. It also not presents in the history > Calendar OR Lists.

Please let us know what we need to check for this issue.

Thank You.

Re: Fields changes are not shown in history > Calendar or List

Shree_G — Wed, 07 May 2025 08:01:29 GMT

Hello @Akash Srivasta2 ,

Similar issue has been addressed in below article, hope it heps:

https://www.servicenow.com/community/developer-forum/enable-activity-stream-for-cmdb-ci-comm-table/m-p/2750026

Re: Fields changes are not shown in history > Calendar or List

Ankur Bawiskar — Wed, 07 May 2025 08:01:34 GMT

@Akash Srivasta2

is that field configured to be shown on activity log?

1) Click Configure available fields and see if that field is present on right side.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Fields changes are not shown in history > Calendar or List

Akash Srivasta2 — Thu, 08 May 2025 00:12:13 GMT

Hi @Ankur Bawiskar,

Yes, that field is configured to show in activity log. But for some reason, the updates are not reflected in the notes.

Thanks.

Re: Fields changes are not shown in history > Calendar or List

Akash Srivasta2 — Thu, 08 May 2025 00:21:56 GMT

Hi @Shree_G,

At the table level, audit is enabled. We also tried enabling the audit at field level, still, after enabling audit, the updates were not getting reflected.

Also, It works perfectly on other forms, only when creating/updating Program, it does not reflect the updates for that field.

thanks.

Re: Fields changes are not shown in history > Calendar or List

Ankur Bawiskar — Thu, 08 May 2025 03:28:22 GMT

@Akash Srivasta2

Is that happening with some other field as well?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Fields changes are not shown in history > Calendar or List

Shree_G — Thu, 08 May 2025 06:15:25 GMT

@Akash Srivasta2 ,

Use inclusion list to have audit enabled for a specific field :

1. All > System Definition > Dictionary

2. Locate Table "pm_program" and corresponding field on the same table "Total Budget" and open a record.

3. Click the related link titled Advanced view to display additional fields associated with the record on the form to show the "Attributes" field.

4. Once the record opens, click into the Attributes field. If this field currently has no text populated, simply add the text 'audit'. If there is already text in the field, add the following to the end of the current text (including the leading comma) found in the textbox: audit

5. Update.

6. If you find "no_audit" in the attributes, clear it and write 'audit'. Update.

Re: Fields changes are not shown in history > Calendar or List

Akash Srivasta2 — Sun, 11 May 2025 07:42:11 GMT

Hi Ankur,

No, as of now we only observed this field where changes made were not being reflected in the history.

Thanks,

Akash Srivastav

Re: Fields changes are not shown in history > Calendar or List

Akash Srivasta2 — Sun, 11 May 2025 07:43:06 GMT

Hi @Shree_G ,

In the attributes field, we tried audit=true, but still it did not work.

Thanks,

Akash Srivastav

Re: Fields changes are not shown in history > Calendar or List

Shree_G — Mon, 12 May 2025 05:05:45 GMT

@Akash Srivasta2 ,

It is just "audit" in the attributes filed as in below snippet:

Re: Fields changes are not shown in history > Calendar or List

Akash Srivasta2 — Tue, 13 May 2025 02:50:10 GMT

Hi @Shree_G

It's still the same.

Even without giving audit, this field is being utilized in other tables as well, and there its working as expected. Just for this one table, its not working.

Regards,

Akash Srivastav