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    <title>question Consolidating absences in SPM Resource Management cards – is it possible in standard? in SPM forum</title>
    <link>https://www.servicenow.com/community/spm-forum/consolidating-absences-in-spm-resource-management-cards-is-it/m-p/3551049#M51359</link>
    <description>&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Hello,&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We are using SPM Standard Resource Management to manage capacity and workload.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;In our setup:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Absences are imported from our HR system (custom integration)&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Actual effort comes from timecards (ERP integration)&lt;BR /&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Our objective is to get a clear view of:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Planned workload&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Actual effort&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Remaining capacity per resource&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Challenge&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We initially tried to display absences directly in RM cards.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;However, each absence creates a separate line → resulting in:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Multiple lines per user&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Poor readability&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Difficult capacity analysis&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We eventually rolled back this approach.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Today:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Absences are no longer visible&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Only indirectly reflected in remaining capacity&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;=&amp;gt;&amp;nbsp; This improves readability, but reduces transparency and anticipation.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;What we are trying to achieve&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Ideally, we would like to:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Keep absences visible in RM cards&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;But consolidated into a single line per user&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;With aggregated values (planned and/or actual)&lt;BR /&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;→ So capacity remains both readable and actionable.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Question&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Is there any standard capability in SPM Resource Management&amp;nbsp;to:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Aggregate or group absence entries in RM cards?&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Or provide a more synthetic view (grouping, summarization, etc.)?&lt;BR /&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Or has anyone implemented a workaround to:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Keep absences visible&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;While preserving readability and capacity analysis?&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Additional context&lt;BR /&gt;Other tools (e.g. Napta) provide a consolidated absence view per resource, which greatly improves usability for capacity planning.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We are looking to achieve a similar result in SPM Standard, ideally without heavy customization.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Thanks in advance!&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 29 May 2026 12:43:07 GMT</pubDate>
    <dc:creator>tdemuliere</dc:creator>
    <dc:date>2026-05-29T12:43:07Z</dc:date>
    <item>
      <title>Consolidating absences in SPM Resource Management cards – is it possible in standard?</title>
      <link>https://www.servicenow.com/community/spm-forum/consolidating-absences-in-spm-resource-management-cards-is-it/m-p/3551049#M51359</link>
      <description>&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Hello,&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We are using SPM Standard Resource Management to manage capacity and workload.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;In our setup:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Absences are imported from our HR system (custom integration)&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Actual effort comes from timecards (ERP integration)&lt;BR /&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Our objective is to get a clear view of:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Planned workload&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Actual effort&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Remaining capacity per resource&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Challenge&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We initially tried to display absences directly in RM cards.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;However, each absence creates a separate line → resulting in:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Multiple lines per user&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Poor readability&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Difficult capacity analysis&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We eventually rolled back this approach.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Today:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Absences are no longer visible&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Only indirectly reflected in remaining capacity&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;=&amp;gt;&amp;nbsp; This improves readability, but reduces transparency and anticipation.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;What we are trying to achieve&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Ideally, we would like to:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Keep absences visible in RM cards&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;But consolidated into a single line per user&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;With aggregated values (planned and/or actual)&lt;BR /&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;→ So capacity remains both readable and actionable.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Question&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Is there any standard capability in SPM Resource Management&amp;nbsp;to:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Aggregate or group absence entries in RM cards?&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Or provide a more synthetic view (grouping, summarization, etc.)?&lt;BR /&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Or has anyone implemented a workaround to:&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Keep absences visible&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;While preserving readability and capacity analysis?&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Additional context&lt;BR /&gt;Other tools (e.g. Napta) provide a consolidated absence view per resource, which greatly improves usability for capacity planning.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;We are looking to achieve a similar result in SPM Standard, ideally without heavy customization.&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Thanks in advance!&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 29 May 2026 12:43:07 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/consolidating-absences-in-spm-resource-management-cards-is-it/m-p/3551049#M51359</guid>
      <dc:creator>tdemuliere</dc:creator>
      <dc:date>2026-05-29T12:43:07Z</dc:date>
    </item>
    <item>
      <title>Re: Consolidating absences in SPM Resource Management cards – is it possible in standard?</title>
      <link>https://www.servicenow.com/community/spm-forum/consolidating-absences-in-spm-resource-management-cards-is-it/m-p/3551135#M51360</link>
      <description>&lt;P&gt;Refer these links if helps:&lt;/P&gt;&lt;P&gt;&lt;A class="" href="https://www.servicenow.com/community/spm-articles/resource-capacity-in-resource-management/ta-p/2300141" target="_blank" rel="noopener"&gt;Resource Capacity in Resource Management&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="" href="https://www.servicenow.com/community/spm-articles/resource-assignment-and-capacity-planning-guide/ta-p/2768752" target="_blank" rel="noopener"&gt;Resource Assignment and Capacity Planning Guide&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.servicenow.com/docs/r/it-business-management/resource-management/using-rmw.html" target="_self"&gt;Using Resource Management Workspace&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.servicenow.com/docs/r/it-business-management/portfolio-planning/actual-cost-and-effort-calculation-ppw.html?contentId=XLah3cWb69O0Hrm1kqEfsA" target="_self"&gt;Actual cost and effort calculation for a demand and demand task&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A class="" href="https://www.servicenow.com/community/spm-articles/resource-capacity-in-resource-management/ta-p/2300141" target="_blank" rel="noopener"&gt;Resource Capacity in Resource Management&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 29 May 2026 15:10:09 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/consolidating-absences-in-spm-resource-management-cards-is-it/m-p/3551135#M51360</guid>
      <dc:creator>Tanushree Maiti</dc:creator>
      <dc:date>2026-05-29T15:10:09Z</dc:date>
    </item>
    <item>
      <title>Re: Consolidating absences in SPM Resource Management cards – is it possible in standard?</title>
      <link>https://www.servicenow.com/community/spm-forum/consolidating-absences-in-spm-resource-management-cards-is-it/m-p/3563718#M51583</link>
      <description>&lt;DIV&gt;&lt;P&gt;Hello Tanushree,&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;Thank you for your reply and for sharing these resources.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;Unfortunately, I could not find an answer to my question in the information provided.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;Kind regards,&lt;BR /&gt;&lt;BR /&gt;Theo&lt;/P&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 24 Jun 2026 07:47:52 GMT</pubDate>
      <guid>https://www.servicenow.com/community/spm-forum/consolidating-absences-in-spm-resource-management-cards-is-it/m-p/3563718#M51583</guid>
      <dc:creator>tdemuliere</dc:creator>
      <dc:date>2026-06-24T07:47:52Z</dc:date>
    </item>
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