question Feedback Drawer in SysAdmin forum

Feedback Drawer

SNOWPie — Wed, 21 Aug 2024 14:50:09 GMT

Where can I locate the results of the written feedback submitted by users via the "Tell us more" option in the feedback draw widget?

Re: Feedback Drawer

AnirudhKumar — Wed, 21 Aug 2024 15:22:45 GMT

I'm not sure if this is an OOB thing or custom created.

But I suggest you trace the logic from the widget to the code.

To locate the widget, place your cursor somewhere on top of this widget, hold CTRL and right click.

Select Open widget in editor.

You should be able to see an HTML code for the button in the Body HTML Template field. Identify which function executes when you click it (There is probably an ng-click on that line).

Explore the function, you should find your answer.

Re: Feedback Drawer

CarlMorch — Tue, 17 Dec 2024 01:04:14 GMT

Not sure if you found the answer, but the other reply seemed not much use so thought id add info just in case.

goto:

Employee Centre > Feedback and Service Feedback > Feedback Analytics

one thing that got me was where are the feedback tasks ? Feedback definition is the place to configure this, set a rating threshold, check the create feedback task and assignment group for feedback tasks, then on the feedback analytics dashboard the task will be under the tasks tab

Re: Feedback Drawer

Zaar — Wed, 18 Dec 2024 10:57:54 GMT

I just found 2 possibilities:

#1# works only if you have configured in the Feedback Definition to create Feedback Tasks from surveys (Version 33 of the ECpro needed).

Navigate to task.list, and search for a feedback task: FBT...

Open a task and configure form layout. Add the field Feedback comment, dotwalked from

assessment_response. So the field will be: assessment_response.sn_ex_sp_pro_feedback_comment

#2# IF you have Version 32, you probably will not be able to configure the feedback definition form to create tasks. To find the data from "tell us more" :

Navigate to Feedback Analytics > click on one of the dashboard widgets (ex. Respondents by widget) to get into the Metrics result list. Then click on the "i" icon, left of the AINST00... and open record.

Here you should be able to configure the form layout and add the field "Feedback comment":

Hope this was helpful 🙂