question Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version) in Training and Certifications forum

Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Rishabh_N — Sat, 14 Dec 2024 15:24:03 GMT

Hi everyone,

Can someone please guide me? I’m quite confused about the new annual delta exam requirement.

If I take the CSA Certification for the Washington DC version, when will I need to take the delta exam? Additionally, when do I need to pay for the delta exam? I read in the ServiceNow knowledge article that the delta exam is now required annually. Could someone explain what this means in terms of timing and payment?

Here’s the link to the knowledge article I read:
Delta Exam Maintenance Cycle FAQ

I would appreciate any help to clear up my confusion.

Thanks in advance!

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

SAI VENKATESH — Sat, 14 Dec 2024 15:29:06 GMT

Hi @Rishabh_N

You can check the below Link:

https://nowlearning.servicenow.com/lxp/en/credentials/completing-mainline-certification-delta-exam?id=kb_article_view&sysparm_article=KB0011292

For your situation, Since you have written the CSA Exam in the Washington version , you do need to take the Xanadu delta that's coming up later this year(probably starting from Jan 15 2025 through April 15 2025)

Thanks and regards

Sai Venkatesh

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Ravi Chandra_K — Sat, 14 Dec 2024 17:08:06 GMT

Hello @Rishabh_N

You have to take the Delta exam on Xanadu version.

You have taken Washington DC for this year. You have to take Delta for Xanadu.

Please refer this screenshot which will clearly explain the scenario

https://nowlearning.servicenow.com/lxp/en/credentials/training-and-certification-release-dates?id=kb_article_view&sysparm_article=KB0010356

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Rishabh_N — Sat, 14 Dec 2024 18:32:04 GMT

Could you please clarify one more thing? If I take the exam in Washington DC, how long will I continue to get free delta exams? How many versions of delta exams (e.g., Xanadu, Yokohama, Zurich, etc.) will I not have to pay for?

I’ve attached a screenshot of the reference for context.

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Ravi Chandra_K — Sun, 15 Dec 2024 04:17:28 GMT

Hello @Rishabh_N

You will have to pay for Delta exam is Xanadu

(You have to pay for maintenance and access deltas)

You need not to pay in Yokohama, then again You have to pay for maintenance in Zurich. It's alternative version, you have to pay, appear for Delta and renew the Certification.

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Dr Atul G- LNG — Sat, 14 Dec 2024 18:37:39 GMT

Hi @Rishabh_N

Deltas are free but you / your company need to pay annual maintenance $200

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Ravi Chandra_K — Sat, 14 Dec 2024 18:39:20 GMT

You can refer the below article for detailed information on Deltas

https://www.servicenow.com/community/training-and-certifications/delta-exam-guide-xanadu-version/ta-p/2308148/page/2#:~:text=Beginning%20January%2015th%2C%20there%20is,payments%20for%20the%20CMP%20fee.

Please mark the answer as helpful and correct if helped.

Kind regards,

Ravi Chandra

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Rishabh_N — Sun, 15 Dec 2024 03:29:54 GMT

Thanks for your reply @Ravi Chandra_K @ I just need one more suggestion, and your input would be greatly appreciated

I recently purchased the CSA voucher for $70. If I take the exam in Washington DC, I understand that I’ll need to pay for the Xanadu delta exam later, as well as the Zurich delta exam afterward. Since I’m currently looking for a job and can’t afford additional fees at the moment, I’m unsure how to proceed.

What would you suggest? Should I take the exam in Washington DC or wait for Xanadu, or would it be better to delay until I secure a job before attempting the certification?

Thank you for your advice!

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Simon Hendery — Sun, 15 Dec 2024 03:59:53 GMT

Hi @Rishabh_N

You don't actually pay to sit the delta exams. Rather, as @Dr Atul G- LNG has mentioned in a previous reply, you pay a $200 per year certification maintenance fee. That fee is not charged until a year after you pass your certification. So that means you will not have to pay anything to sit the Xanadu delta.

You mention you paid $70 to buy a CSA voucher? I hope that was through NASSCOM or some other legitimate programme, because otherwise it's either not valid or could see you banned by ServiceNow.

The only legitimate way to obtain a CSA is by completing the official ServiceNow course.

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Ravi Chandra_K — Sun, 15 Dec 2024 04:35:24 GMT

Hello @Rishabh_N

Since it is only one month left to appear for Xanadu certification, I suggest you wait till January 15.

But if you appear for any interviews in between, then it would be good to have CSA and it will add weight to your Resume.

When you join any organisation, the org will usually provide learning credits (if it's a Partner) or reimburse the Maintenance fee (if it's a Customer). I'm your case, you will have one year validity for ServiceNow voucher, so you can take it at the right time.... (before applying for any positions, complete it and add it to your Resume)

As @Simon Hendery and @Dr Atul G- LNG mentioned it's rather a Maintanence fee and not a fee for Delta exam. (You do have to pay maintenance fee to access the upcoming deltas)

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Rishabh_N — Sun, 15 Dec 2024 05:30:52 GMT

@Simon Hendery
Yes, I purchased the CSA voucher through the official ServiceNow Now Learning platform and is fully valid

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Rishabh_N — Sun, 15 Dec 2024 05:33:57 GMT

Thank you @Ravi Chandra_K , @Simon Hendery , @Dr Atul G- LNG, @SAI VENKATESH for your valuable guidance. Your insights have been very helpful, and I truly appreciate your support and time

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Rishabh_N — Sun, 15 Dec 2024 07:09:49 GMT

@Simon Hendery
If I take the CSA exam in December 2024 (Washington DC version), will my first maintenance fee be due in January 2026, at the end of 2025, or at the end of 2026?
Since the maintenance fee is due one year after certification, I would really appreciate it if someone could confirm exactly when it will be charged.
Apologies if this is a bit repetitive, I'm new to ServiceNow, and still learning.

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Ravi Chandra_K — Sun, 15 Dec 2024 07:17:41 GMT

Hello @Rishabh_N

from the Allen's Article:

Beginning January 15th, there is an annual maintenance fee of $200 (or $100 for ServiceNow partner organizations) due for individuals who have been certified with at least 1 mainline certification for one full year or longer. At the end of next year (2025) we'll repeat this process and the annual maintenance fee will become due again.

ServiceNow will email individuals who are be required to pay the maintenance fee and have previously mentioned verbiage such as this paragraph in the email:

"Our records indicate that you have been in our certification program for one year or longer and will need to pay the $200* annual certification maintenance program fee that will open on January 15, 2025. By staying up to date with ServiceNow’s latest product release, you are more likely to accelerate the new Now Platform functionality to drive automation and increase your return on investment. The yearly maintenance fee:

Ensures that you remain up to date with continued learning

Saves you time and money; you are not required to repeat training or pass the Mainline Certification Exam again

Opens access to the required delta exams to maintain your certification

So, the AMP is for individuals who have been certified with at least 1 mainline certification for one full year or longer.

So if you take the Exam in Dec 2024, You will have to pay the Maintanence fee in January 2026.

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Simon Hendery — Sun, 15 Dec 2024 07:37:15 GMT

Hi @Rishabh_N - the deadline to pay the mainentance fee will be sometime in early 2026.

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Rishabh_N — Sun, 15 Dec 2024 07:39:34 GMT

Thanks for the clarification @Simon Hendery .

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

narayanam — Fri, 17 Jan 2025 20:03:51 GMT

@Ravi Chandra_K if I get csa certification after Jan 15 will it valid until Zurich release nearly 1 year?

Re: Clarification on Delta Exam Requirement for CSA Certification (Washington DC version)

Simon Hendery — Sun, 19 Jan 2025 22:03:54 GMT

Hi @narayanam

Yes, that's correct. If you sit and pass the CSA exam anytime from now onwards, your first requirement to take the delta exam, thereby keeping your certification valid, will be in Q1 of 2026, once Zurich becomes generally available.