question Re: Associate Support Specialist - Change Management on the Now Platform. Is it Retired? in Training and Certifications forum

Associate Support Specialist - Change Management on the Now Platform. Is it Retired?

ChrisB_NHS — Thu, 06 Mar 2025 14:43:13 GMT

I've started the learning path of Associate Support Specialist but have noticed when I went to start the required content of "Change Management on the Now Platform" it has a retirement announcement for Friday 20th December 2024.

I've carried on with the course but I'm concerned this path has been retired. Can anyone confirm this?

https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=1604ae9bc3ba31185922751ce001312e

https://learning.servicenow.com/lxp/en/now-platform/change-management-on-the-now-platform-paris?id=learning_path_prev&path_id=e4273122db2868107aa13df339961901

Re: Associate Support Specialist - Change Management on the Now Platform. Is it Retired?

Dr Atul G- LNG — Thu, 06 Mar 2025 20:00:05 GMT

HI @ChrisB_NHS

The best option is the Now Learning team. Sometimes, it may seem like a course is getting retired, but it might have been extended. So, log a Now Learning case with the team to get clarity.

Re: Associate Support Specialist - Change Management on the Now Platform. Is it Retired?

ChrisB_NHS — Fri, 14 Mar 2025 13:32:19 GMT

Now Learning team got back to me on 13/02/2025. The banner saying it will be retired for my particular course path won't be retired. The banner will be removed at some point.