question Re: What certificate next in Training and Certifications forum

What certificate next

baekelal — Tue, 29 Apr 2025 15:22:35 GMT

Hi all,

I'm on my way to becoming a ServiceNow System Administrator and Application Developer. I'm wondering which certification I should pursue next.

I'm particularly interested in CMDB/CSM management and building integrations.

Thanks in advance for your suggestions.

Greetings Alex

Re: What certificate next

Dr Atul G- LNG — Tue, 29 Apr 2025 16:07:01 GMT

Hi @baekelal

It depends on the interest area. You can choose projects like ITSM, GRC, or ITOM as well. Additionally, you can opt for micro-certifications in CMDB and CSDM, as you mentioned.

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e79cd6971bc01410ce5420622a4bcb6f

https://learning.servicenow.com/lxp/en/it-operations-management/common-service-data-model-csdm-fundamentals?id=learning_course_prev&course_id=eaa12d8d1bcb10505b2699f4bd4bcb82

Re: What certificate next

baekelal — Tue, 29 Apr 2025 16:24:02 GMT

Thx AG for your swift response,

- CSD badge i did already.

The cmdb course is new to me that make much sense. That will probably the next one. Thx for the direct link.

Any suggestions for the integration/API developement ?

Re: What certificate next

Dr Atul G- LNG — Tue, 29 Apr 2025 16:28:02 GMT

Hi @baekelal

Same here, the Integration micro-certifications and training are available on Now Learning.

https://learning.servicenow.com/lxp/en/automation-engine/integration-hub-fundamentals?id=learning_path_prev&path_id=329ac7201bbafcd4a5e699b1b24bcbef

https://learning.servicenow.com/lxp/en/now-platform/integration-hub-advanced?id=learning_course_prev&course_id=db918b4597c75e50f6913ce0f053aff8

https://developer.servicenow.com/dev.do#!/reference/api/yokohama/rest/