https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/3318839#M22910 <P>Hello community,</P><P>Im having a problem with my flow. its only triggering with the user with the ITIL role, it's not triggering for end user&nbsp;</P> Fri, 11 Jul 2025 19:22:18 GMT TalitaA 2025-07-11T19:22:18Z https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/3318839#M22910 <P>Hello community,</P><P>Im having a problem with my flow. its only triggering with the user with the ITIL role, it's not triggering for end user&nbsp;</P> Fri, 11 Jul 2025 19:22:18 GMT https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/3318839#M22910 TalitaA 2025-07-11T19:22:18Z https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/3318845#M22911 <P>Can you check the Run As under Advanced Options in the Properties of your Flow and see if it is set to "System User", as opposed to "User who initiates session"?</P> Fri, 11 Jul 2025 19:36:14 GMT https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/3318845#M22911 ReginaldFawcett 2025-07-11T19:36:14Z https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/3318928#M22912 <P>Yes. That was the problem. Thank you</P> Fri, 11 Jul 2025 22:54:57 GMT https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/3318928#M22912 TalitaA 2025-07-11T22:54:57Z