question Re: Lift Off to Knowledge Challenge Winner in Training and Certifications forum

Lift Off to Knowledge Challenge Winner

devendrakumar3 — Wed, 11 Mar 2026 05:28:16 GMT

Yesterday, I have received the following email from outreach@rtm.com. But I have not received anything from PandaDoc. I belong to India. Any idea?

Congratulations! We’re thrilled to let you know that you’ve been selected as a potential winner in the ServiceNow University Lift Off to Knowledge campaign, pending verification. By investing in your learning, building new skills, and putting AI to work for your career, you’ve earned this exciting recognition .

Your prize: ServiceNow notebook and ServiceNow hat - International Winner

Next steps: To claim your prize, please complete the Winner Declaration sent to you via PandaDoc within three (3) calendar days of receiving this email, in accordance with the Official Rules. If your completed declaration is not received within the stated timeframe, your prize may be forfeited and awarded to an alternate winner.

Thank you for investing in your growth through ServiceNow University. Congratulations again, and we look forward to supporting your continued success.

The ServiceNow University Team

Re: Lift Off to Knowledge Challenge Winner

Dr Atul G- LNG — Wed, 11 Mar 2026 13:23:53 GMT

Drop email to same email id mate. you must get another email.

Re: Lift Off to Knowledge Challenge Winner

devendrakumar3 — Wed, 11 Mar 2026 14:46:15 GMT

Thank you, I got it.

Re: Lift Off to Knowledge Challenge Winner

Anuja9 — Thu, 12 Mar 2026 14:17:04 GMT

Hello @devendrakumar3 ,

I faced the same issue, but still didnt recieve the email from them.

Re: Lift Off to Knowledge Challenge Winner

Dr Atul G- LNG — Thu, 12 Mar 2026 21:36:49 GMT

Drop email to same id.

Re: Lift Off to Knowledge Challenge Winner

Dinesh_Now — Fri, 13 Mar 2026 02:54:39 GMT

Hello @devendrakumar3 .

I had similar issue, i dropped an email to RTM, got response with mail.

After Congratulation email you will receive the other email asking to click on the link mention that OPEN Document, you have to fill out the all details with National ID post Live PIC click and submit.

the sample email..

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Re: Lift Off to Knowledge Challenge Winner

devendrakumar3 — Fri, 13 Mar 2026 05:04:20 GMT

You must have received another email from the same email id outreach@rtm.com. Check your inbox and spam folder. This second email contains Pandadoc document link.

Or you can drop mail to outreach@rtm.com that you did not receive the Pandadoc link mail. They will send you the link.

Re: Lift Off to Knowledge Challenge Winner

Dinesh_Now — Sat, 14 Mar 2026 02:04:58 GMT

Hello @devendrakumar3 .

If its helped you, mark this response as Helpful & Accept it as solution ..

Re: Lift Off to Knowledge Challenge Winner

VanshS — Tue, 24 Mar 2026 15:31:03 GMT

Hi @Dinesh_Now ,
How long it took for you to receive the verification email?

Re: Lift Off to Knowledge Challenge Winner

Dinesh_Now — Wed, 25 Mar 2026 14:09:57 GMT

HI @VanshS

Same day i have revived the email, and i have filed the required details.

If its helped you, mark this response as Helpful & Accept it as solution ..