question AI Search - How to enable the search for employees using employee number in the Next Experience in Virtual Agent forum https://www.servicenow.com/community/virtual-agent-forum/ai-search-how-to-enable-the-search-for-employees-using-employee/m-p/3019908#M10572 <P>Hi Guys,</P><P>&nbsp;</P><P>How do I enable the search for employees using employee# in the Next Experience AI Search?</P><P>&nbsp;</P><P>Right now, it will only search using names.</P><P>&nbsp;</P><P>Thank you in advance.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 16 Aug 2024 10:33:38 GMT JLeong 2024-08-16T10:33:38Z AI Search - How to enable the search for employees using employee number in the Next Experience https://www.servicenow.com/community/virtual-agent-forum/ai-search-how-to-enable-the-search-for-employees-using-employee/m-p/3019908#M10572 <P>Hi Guys,</P><P>&nbsp;</P><P>How do I enable the search for employees using employee# in the Next Experience AI Search?</P><P>&nbsp;</P><P>Right now, it will only search using names.</P><P>&nbsp;</P><P>Thank you in advance.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 16 Aug 2024 10:33:38 GMT https://www.servicenow.com/community/virtual-agent-forum/ai-search-how-to-enable-the-search-for-employees-using-employee/m-p/3019908#M10572 JLeong 2024-08-16T10:33:38Z Re: AI Search - How to enable the search for employees using employee number in the Next Experience https://www.servicenow.com/community/virtual-agent-forum/ai-search-how-to-enable-the-search-for-employees-using-employee/m-p/3020002#M10573 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/364703">@JLeong</a>&nbsp;,</P> <P>You will need to create index for your search source.</P> <P>Follow this article:&nbsp;<A href="https://www.servicenow.com/community/intelligence-ml-articles/how-to-bring-external-content-into-ai-search/ta-p/2497286" target="_blank">https://www.servicenow.com/community/intelligence-ml-articles/how-to-bring-external-content-into-ai-search/ta-p/2497286</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 16 Aug 2024 12:25:40 GMT https://www.servicenow.com/community/virtual-agent-forum/ai-search-how-to-enable-the-search-for-employees-using-employee/m-p/3020002#M10573 Community Alums 2024-08-16T12:25:40Z Re: AI Search - How to enable the search for employees using employee number in the Next Experience https://www.servicenow.com/community/virtual-agent-forum/ai-search-how-to-enable-the-search-for-employees-using-employee/m-p/3020044#M10577 <P>Hi Sandeep!</P><P>&nbsp;</P><P>Thanks for your response. I already have a search source (sys_user)</P><P>I am also using the OOB.</P> Fri, 16 Aug 2024 12:58:32 GMT https://www.servicenow.com/community/virtual-agent-forum/ai-search-how-to-enable-the-search-for-employees-using-employee/m-p/3020044#M10577 JLeong 2024-08-16T12:58:32Z