https://www.servicenow.com/community/virtual-agent-forum/re-open-incident-from-virtual-agent/m-p/3098569#M12581 <P>Hi all,</P><P>&nbsp;</P><P>How to re-open resolved incident from virtual agent ? Can you let me know how to create topic for that ?</P> Thu, 07 Nov 2024 10:10:39 GMT LakshmiRatC 2024-11-07T10:10:39Z https://www.servicenow.com/community/virtual-agent-forum/re-open-incident-from-virtual-agent/m-p/3098569#M12581 <P>Hi all,</P><P>&nbsp;</P><P>How to re-open resolved incident from virtual agent ? Can you let me know how to create topic for that ?</P> Thu, 07 Nov 2024 10:10:39 GMT https://www.servicenow.com/community/virtual-agent-forum/re-open-incident-from-virtual-agent/m-p/3098569#M12581 LakshmiRatC 2024-11-07T10:10:39Z https://www.servicenow.com/community/virtual-agent-forum/re-open-incident-from-virtual-agent/m-p/3098648#M12583 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/729530">@LakshmiRatC</a>&nbsp;,</P> <P>We do not have any Topic which do exactly what you want unfortunately !!</P> <P>You can refer to "<SPAN>Resolve Incident" Topic to create your topic.</SPAN></P> <P>&nbsp;</P> Thu, 07 Nov 2024 11:00:17 GMT https://www.servicenow.com/community/virtual-agent-forum/re-open-incident-from-virtual-agent/m-p/3098648#M12583 Community Alums 2024-11-07T11:00:17Z