question Re: Complete stage is skipped but stage was showing as completed in Virtual Agent forum

Complete stage is skipped but stage was showing as completed

peyyalabhar — Thu, 05 Dec 2024 09:03:00 GMT

i had created a flow for catalog item. And the main thing i had used "Do the following in parallel" for creating a two catalog tasks at a time. All the stages are worked perfectly and also i checked the flow context the evaluation seems to be completed. But the complete stage was showing as skipped.

Above one is the flow.

i will provide the RITM details and stages also

please notify me when mistake found

@Servicenow_1

Re: Complete stage is skipped but stage was showing as completed

Community Alums — Thu, 05 Dec 2024 09:40:39 GMT

Hello @peyyalabhar,

Kindly refer to the community link below:

https://www.servicenow.com/community/itsm-forum/ritm-stage-completed-not-showing-as-green-instead-remains-grey/td-p/2611282

Please mark my solution as Accepted and Helpful, if it works for you in any way!

Thanks

Re: Complete stage is skipped but stage was showing as completed

amrutathomb — Sat, 07 Dec 2024 05:27:20 GMT

In my example the step before already has "wait for completion", even then I am seeing the flow stage as Completed (skipped).