https://www.servicenow.com/community/virtual-agent-forum/initially-collapsed-in-contextual-sidebar-component-shows-empty/m-p/3214649#M16124 <P>Hello, everyone!&nbsp;</P><P>&nbsp;</P><P>I'm trying to make contextual sidebar collapsed on Record Page load, but it shows an empty container when I set&nbsp;Initially Collapsed to true.</P><P>&nbsp;</P><P>I found this article, but I didnt understand the solution. Where is the&nbsp;<SPAN>defaultDividerPosition property defined? How should I set up this property?</SPAN>&nbsp;</P><P>&nbsp;</P><P><A href="https://support.servicenow.com/kb?id=kb_article_view&amp;sysparm_article=KB1511298" target="_blank">https://support.servicenow.com/kb?id=kb_article_view&amp;sysparm_article=KB1511298</A></P><P>&nbsp;</P><P>Thanks in advance for any support!&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FernandaMaiaF_1-1742569180532.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/429015iD3A7639A249C2ABB/image-size/medium?v=v2&amp;px=400" role="button" title="FernandaMaiaF_1-1742569180532.png" alt="FernandaMaiaF_1-1742569180532.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FernandaMaiaF_0-1742569136155.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/429014i9964FB70A9A11609/image-size/medium?v=v2&amp;px=400" role="button" title="FernandaMaiaF_0-1742569136155.png" alt="FernandaMaiaF_0-1742569136155.png" /></span></P><P>&nbsp;</P> Fri, 21 Mar 2025 15:00:04 GMT Fernanda Maia F 2025-03-21T15:00:04Z https://www.servicenow.com/community/virtual-agent-forum/initially-collapsed-in-contextual-sidebar-component-shows-empty/m-p/3214649#M16124 <P>Hello, everyone!&nbsp;</P><P>&nbsp;</P><P>I'm trying to make contextual sidebar collapsed on Record Page load, but it shows an empty container when I set&nbsp;Initially Collapsed to true.</P><P>&nbsp;</P><P>I found this article, but I didnt understand the solution. Where is the&nbsp;<SPAN>defaultDividerPosition property defined? How should I set up this property?</SPAN>&nbsp;</P><P>&nbsp;</P><P><A href="https://support.servicenow.com/kb?id=kb_article_view&amp;sysparm_article=KB1511298" target="_blank">https://support.servicenow.com/kb?id=kb_article_view&amp;sysparm_article=KB1511298</A></P><P>&nbsp;</P><P>Thanks in advance for any support!&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FernandaMaiaF_1-1742569180532.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/429015iD3A7639A249C2ABB/image-size/medium?v=v2&amp;px=400" role="button" title="FernandaMaiaF_1-1742569180532.png" alt="FernandaMaiaF_1-1742569180532.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FernandaMaiaF_0-1742569136155.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/429014i9964FB70A9A11609/image-size/medium?v=v2&amp;px=400" role="button" title="FernandaMaiaF_0-1742569136155.png" alt="FernandaMaiaF_0-1742569136155.png" /></span></P><P>&nbsp;</P> Fri, 21 Mar 2025 15:00:04 GMT https://www.servicenow.com/community/virtual-agent-forum/initially-collapsed-in-contextual-sidebar-component-shows-empty/m-p/3214649#M16124 Fernanda Maia F 2025-03-21T15:00:04Z https://www.servicenow.com/community/virtual-agent-forum/initially-collapsed-in-contextual-sidebar-component-shows-empty/m-p/3294669#M18750 <P>Hi Folks - I am trying to achieve the same thing and struggling to find a solution. Any help would be much appreciated.</P><P>Thanks, Andy</P> Fri, 20 Jun 2025 11:25:21 GMT https://www.servicenow.com/community/virtual-agent-forum/initially-collapsed-in-contextual-sidebar-component-shows-empty/m-p/3294669#M18750 AndyS6756198030 2025-06-20T11:25:21Z