question Re: Survey Designer Scripting in Virtual Agent forum

Survey Designer Scripting

pk2184046 — Tue, 21 Oct 2025 11:45:07 GMT

Hi All,

I have a requirement to have a yes/no questions non mandatory and if user selects all the questions answer as no then it should throw an error and user should not be able to submit the survey and the survey comes up in the service portal. Is it possible to do if yes how can we acheieve,

Re: Survey Designer Scripting

Ankur Bawiskar — Tue, 21 Oct 2025 12:05:40 GMT

@pk2184046

you can make other survey question dependent on the previous one

But scripting not possible, check this

Controlling Mandatory of Survey question based on other Survey question in same Survey

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Re: Survey Designer Scripting

pk2184046 — Tue, 21 Oct 2025 12:20:45 GMT

Hi @Ankur Bawiskar

Is it possible to show any pop up in survey designer? ? based on our conditions

Re: Survey Designer Scripting

Ankur Bawiskar — Tue, 21 Oct 2025 12:27:15 GMT

@pk2184046

it's OOTB portal page which renders survey in portal.

you will have to do heavy customization in your own widget etc

I will recommend not to do that due to code maintenance over period of time during upgrades.

Stick to OOTB.

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