question can we use 'ui_style' on platform-analytics-workspace dashboards? in Virtual Agent forum

can we use 'ui_style' on platform-analytics-workspace dashboards?

dineshch — Thu, 08 Jan 2026 05:34:22 GMT

I was not able to configure UI_style on platform-analytics the old configuration are not working on platform-analytics, Does platform analytic support UI_styles ?

Re: can we use 'ui_style' on platform-analytics-workspace dashboards?

Ankur Bawiskar — Thu, 08 Jan 2026 05:39:33 GMT

@dineshch

you can't use that with new platform analytics

Platform analytics uses new visualization framework and you can add style there itself on each data visualization

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Re: can we use 'ui_style' on platform-analytics-workspace dashboards?

dineshch — Thu, 08 Jan 2026 05:44:44 GMT

platform-analytics dashboard are not supporting UI_styles,
We use highlighted option for this

here is the process to

Create a Highlighted Value

Navigate to All → Now Experience Framework → Configuration Settings → UX Highlighted Values
Click New
Fill in the required fields and click Submit
Open the record you just created
In the Highlighted Value Conditions related list, click New
Define your condition (for example, Priority = 1 - Critical) and click Submit

⚙️ Add the Highlighted Value to a Configuration

Navigate to Now Experience Framework → Configuration Settings → UX Highlighted Values Configurations
Open the configuration you want to update
In the Highlighted Values related list, click Edit
Move your new highlighted value from the left column to the right column to add it
Click Save

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Re: can we use 'ui_style' on platform-analytics-workspace dashboards?

AnupriyaC — Wed, 11 Mar 2026 11:00:10 GMT

Hi @Ankur Bawiskar,
I would really appreciate if you could guide me to how to add the field style in platform analytics. The report I am currently using is of a database view table and I want to add like limit range color code for my compliance score%. I tried using the highlight UX but not able to understand the syntax and if you could guide me some other way to bring the field Style to PA do let me know. Your guidance would be highly appreciated. Thanks!