question Re: multiple-selection checkbox Employee Center in Virtual Agent forum

multiple-selection checkbox Employee Center

LuisBravo17 — Thu, 12 Feb 2026 01:27:30 GMT

How do I create a multiple-selection checkbox for a catalog item in Employee Center that looks like this?

Re: multiple-selection checkbox Employee Center

bharatchava — Thu, 12 Feb 2026 02:14:40 GMT

Please try following

Create a Multi-Row Variable Set
Service Catalog → Catalog Variables → Variable Sets → New
Step 2: Add Variables Inside the MRVS
Inside the MRVS, create:
Environment (Dropdown) Type: Select Box
includes Choices:PROD,STG,TEST
Create variables for TASTY,SAP,APEX etc type: Checkbox

Please like my post. Thanks

Re: multiple-selection checkbox Employee Center

LuisBravo17 — Thu, 12 Feb 2026 02:26:23 GMT

Hi, thanks for replying. I already tried it that way, but I wasn't completely happy with how it looked, which is why I asked if there was a way to make it more similar to the image I uploaded.

Re: multiple-selection checkbox Employee Center

Tanushree Maiti — Thu, 12 Feb 2026 03:14:14 GMT

For your requirement Multi row variable set would be nearest solution. Only thing is that you will not get that tabular format flavor and left row header.

Though ServiceNow recommendation is not to use DOM manipulation, but here is community post where they have tried with UI macro: Displaying a table on a Catalog Item using the HTM... - ServiceNow Community

Re: multiple-selection checkbox Employee Center

KrishnaMohan — Thu, 12 Feb 2026 03:22:06 GMT

@LuisBravo17

there is no such type of select box like you mentioned in image (table format select boxes). However you can create your own variable using html css javascript (angularjs) using custom variable type.

If this helped to answer your query, please mark it helpful & accept the solution.
Thanks!
Krishnamohan