https://www.servicenow.com/community/virtual-agent-forum/duplicate-task-sla-task-sla-are-created-for-incident-as-shown/m-p/3589563#M26994 <P>Hello Team<BR /><BR />Duplicate task sla are crated as shown and one is created by system which is closed by 1 second and other one is&nbsp; created by Assigned to&nbsp;<BR /><BR />please suggest why duplicate sla are created&nbsp;<BR /><BR />Thanks<BR /><BR /><BR /></P> Thu, 20 Aug 2026 15:44:44 GMT Ramu8 2026-08-20T15:44:44Z https://www.servicenow.com/community/virtual-agent-forum/duplicate-task-sla-task-sla-are-created-for-incident-as-shown/m-p/3589563#M26994 <P>Hello Team<BR /><BR />Duplicate task sla are crated as shown and one is created by system which is closed by 1 second and other one is&nbsp; created by Assigned to&nbsp;<BR /><BR />please suggest why duplicate sla are created&nbsp;<BR /><BR />Thanks<BR /><BR /><BR /></P> Thu, 20 Aug 2026 15:44:44 GMT https://www.servicenow.com/community/virtual-agent-forum/duplicate-task-sla-task-sla-are-created-for-incident-as-shown/m-p/3589563#M26994 Ramu8 2026-08-20T15:44:44Z https://www.servicenow.com/community/virtual-agent-forum/duplicate-task-sla-task-sla-are-created-for-incident-as-shown/m-p/3589635#M26995 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/270542">@Ramu8</a>,<BR />Could you please share the screenshot of SLA Defination?</P> Thu, 20 Aug 2026 17:17:00 GMT https://www.servicenow.com/community/virtual-agent-forum/duplicate-task-sla-task-sla-are-created-for-incident-as-shown/m-p/3589635#M26995 mayankkumar 2026-08-20T17:17:00Z