https://www.servicenow.com/community/virtual-agent-forum/knowledge-related-articles/m-p/2818117#M4243 <P>When I add related articles, they appear when viewing the main article in the service portal. There is a Related Articles section on the right-hand side.</P><P>&nbsp;</P><P>However, I cannot see where they display in the client. If service desk engineers are using Agent Workspace to find articles, the related articles do not show from what I can see.</P><P>&nbsp;</P><P>Is it possible to show related articles in the client as well as the portal?</P> Wed, 07 Feb 2024 08:19:12 GMT Kim681 2024-02-07T08:19:12Z https://www.servicenow.com/community/virtual-agent-forum/knowledge-related-articles/m-p/2818117#M4243 <P>When I add related articles, they appear when viewing the main article in the service portal. There is a Related Articles section on the right-hand side.</P><P>&nbsp;</P><P>However, I cannot see where they display in the client. If service desk engineers are using Agent Workspace to find articles, the related articles do not show from what I can see.</P><P>&nbsp;</P><P>Is it possible to show related articles in the client as well as the portal?</P> Wed, 07 Feb 2024 08:19:12 GMT https://www.servicenow.com/community/virtual-agent-forum/knowledge-related-articles/m-p/2818117#M4243 Kim681 2024-02-07T08:19:12Z