https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-how-to-minimize-the-chat-window-automatically/m-p/2948417#M8310 <P>Hi Team,&nbsp;</P><P>&nbsp;</P><P>Currently in our environment we have launched the virtual agent chat bot window automatically on the Service Portal landing page.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SujathaVM_0-1717090666352.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/361085i87F8F6C4071AD0AE/image-size/medium?v=v2&amp;px=400" role="button" title="SujathaVM_0-1717090666352.png" alt="SujathaVM_0-1717090666352.png" /></span></P><P>&nbsp;</P><P>Is there anyway we can minimize that chat window automatically after 30 secs&nbsp;<STRONG>without user's action.&nbsp;</STRONG></P><P>&nbsp;</P><P>Thanks,&nbsp;</P><P>Sujatha</P> Thu, 30 May 2024 17:40:04 GMT sujitha16 2024-05-30T17:40:04Z https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-how-to-minimize-the-chat-window-automatically/m-p/2948417#M8310 <P>Hi Team,&nbsp;</P><P>&nbsp;</P><P>Currently in our environment we have launched the virtual agent chat bot window automatically on the Service Portal landing page.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SujathaVM_0-1717090666352.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/361085i87F8F6C4071AD0AE/image-size/medium?v=v2&amp;px=400" role="button" title="SujathaVM_0-1717090666352.png" alt="SujathaVM_0-1717090666352.png" /></span></P><P>&nbsp;</P><P>Is there anyway we can minimize that chat window automatically after 30 secs&nbsp;<STRONG>without user's action.&nbsp;</STRONG></P><P>&nbsp;</P><P>Thanks,&nbsp;</P><P>Sujatha</P> Thu, 30 May 2024 17:40:04 GMT https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-how-to-minimize-the-chat-window-automatically/m-p/2948417#M8310 sujitha16 2024-05-30T17:40:04Z https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-how-to-minimize-the-chat-window-automatically/m-p/2948425#M8311 <P>Hi there,</P> <P>&nbsp;</P> <P>Are you using Agent Chat or the Legacy Service Portal Virtual Agent widget?</P> <P>&nbsp;</P> <P>Anyway, perhaps this helps:</P> <P><SPAN>- 2021-02-24 - Article -&nbsp;</SPAN><A href="https://community.servicenow.com/community?id=community_article&amp;sys_id=073feb0ddb2a6450a08a1ea66896199e" target="_blank" rel="noopener noreferrer">Toggling Virtual Agent chat client (using Agent Chat configuration!), manually, automatically, using...</A></P> Thu, 30 May 2024 17:55:05 GMT https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-how-to-minimize-the-chat-window-automatically/m-p/2948425#M8311 Mark Roethof 2024-05-30T17:55:05Z