question How to define if condition with "contains" in Virtual Agent forum

How to define if condition with "contains"

phr — Mon, 17 Jun 2024 10:20:20 GMT

Hi All

I have a requirement where i need to present the submission of the catalog form.

i did write the following code:

But its preventing only when there is "155936831b268a908d8ddc6fe54bcb8b" but the sys id "155936831b268a908d8ddc6fe54bcb8b" can be with any values.

Here the sys id belongs to "Copilot for M365"

But copilot for M365 can have many values along with it.

Example: for the values below i am still able to submit.

How to achieve this?

Re: How to define if condition with "contains"

Yashsvi — Mon, 17 Jun 2024 10:25:35 GMT

Hi @phr,

please check below link:

https://www.servicenow.com/community/developer-forum/if-condition/m-p/1635449

Thank you, please make helpful if you accept the solution.

Re: How to define if condition with "contains"

Simon Christens — Mon, 17 Jun 2024 10:28:45 GMT

For Service Portal script it can be done by

var sn=g_form.getDisplayValue('service'); //returns the names of the services and not sys_id //We make all the names lowercase to be more accurate when validating if(sn.toLowerCase().indexOf("some special name with only lowercase chars") > -1){ }

Re: How to define if condition with "contains"

phr — Mon, 17 Jun 2024 10:34:21 GMT

Hi @Simon Christens ,

Since i need to pass only the sys id , i am not making use of the Alphabets.

How to achieve this for sys id?

Thank you

Re: How to define if condition with "contains"

phr — Mon, 17 Jun 2024 10:36:17 GMT

Hi @Yashsvi ,

Since i need to pass only the sys id , i am not making use of the Alphabets.

Instead of "==" i need the "Contains" to be replaced.

How to achieve this for sys id?

Re: How to define if condition with "contains"

SN_Learn — Mon, 17 Jun 2024 11:36:30 GMT

Hi @phr ,

Please replace the below and try:

if(sn, 'IN', '155936831b268a908d8ddc6fe54bcb8b');

Final Code will look like:

Please Mark My Response as Correct/Helpful based on Impact

Re: How to define if condition with "contains"

Simon Christens — Mon, 17 Jun 2024 12:06:48 GMT

Try

var sn=g_form.getValue('service'); //returns the list if sys_ids in the field //Check if the list contains the sys_id your are looking for if(sn.indexOf("sys_id") > -1){ }

Re: How to define if condition with "contains"

Anubhav24 — Mon, 17 Jun 2024 12:24:10 GMT

Hi @phr ,

What about includes() function in javascript. Can you try that to see if it helps you to achieve the desired result.

https://www.w3schools.com/jsref/jsref_includes.asp

Please review this line of code as well :

if(cbox1 !== 'true' || cbox2 !== 'true') : two times equal to is used instead of "!="

Please mark helpful/correct if my response helped you.