Purchase Orders
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11-15-2022 09:32 AM
We will soon be entering purchase orders in ServiceNow vs. the software we are currently using. Is there a way to customize the POs numbers? I've looked and haven't found something. We like the first four digits to be the year.
Thanks in advance for your assistance.
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11-15-2022 09:44 AM
Yes, it's possible. The best way is to create a new field and you can implement your own numbering logic.
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11-15-2022 01:28 PM
Hi @Gwen6,
you could use the "Asset Tag" field and add the current year & PO number via business rule.
Asset Tag is also part of the display name and will be added by default when the field is not empty.
In my example the current year ("2022") is added as "prefix" before the PO number. The newly created asset tag is also part of the display name and we've created a unique entitlement based on the display name
Business Rule (Order must be lower than 100, to ensure the rule is running before the display name is calculated (Default Order = 100)
Best, Dennis
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11-15-2022 02:48 PM
There is an external PO Number field which you can use in case your actual Purchase Order is different than ServiceNow PO Number.
You can also auto calculate the value in this field based on your format and make this External PO Number field Read Only.