Can we add google search on the sidebar of service operations workspace
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‎04-10-2024 01:24 AM
Can we add google search on the sidebar of service operations workspace for incident tickets.
Is there any OOB functionality available?
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‎04-10-2024 01:31 AM
Hi,
No this is not possible OOB.
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‎04-10-2024 01:33 AM - edited ‎04-10-2024 01:36 AM
If not OOB can we customise the sidebar and add google search ?
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‎04-10-2024 01:39 AM
I wouldn't recommend, if there is a use case then google search is just one tab away. Opening the same by some heavy customization is just additional tech debt for no reason, and maybe a security issue as well.
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‎04-10-2024 01:42 AM
Thanks Anurag