How to show pending retirement articles in the Agent Assist Search
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03-01-2024 07:49 AM
I have a requirement to allow articles in Pending Retirement to be searchable throughout our instance of SerivceNow. I have acheived this in our Service Portal and Native UI searches but the Agent Assist in the Service Operations Workspace isn't pulling in these articles. Is there a way to configure the Agent Assist Search to allow these articles to be found?
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