Srey Waghray
Moderator
Moderator

Your ServiceNow platform is critical and keeping it healthy is essential for delivering reliable performance, smooth upgrades, and great user experiences. 

 

We’re sharing our latest guide, “6 Steps to Managing ServiceNow Platform Health,” to help you build and maintain a structured platform health program.

 

This guide includes: 

 
A step-by-step health management cycle. 
Best practices for leveraging the Impact Health Assessment Accelerator. 
Recommendations on governance, education, and key metrics to measure success. 

By following these proven steps, you’ll reduce risks, minimize technical debt, and accelerate the value delivered through your ServiceNow platform. 

 

If you have any questions or would like to schedule your Health Assessment, your Customer Success Manager (CSM) is here to help! 

 

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Version history
Last update:
‎03-11-2025 11:37 AM
Updated by:
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