3 child incidents has 1 parent incident if parent is resolved all 3 child incidents to be resolved

[anilwillpower]

There are 3 child incidents has 1 parent incident, if parent incident is resolved, all 3 child incidents also has to be resolved.

[AndersBGS · Accepted solution]

Hi @anilwillpower ,

There is already a synchronization running between parent and child incidents - https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/incident-management/... 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[ASA5]

There is a business rule which already does the job "Update Child Incidents".