approve or reject button are not showing
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‎05-09-2024 09:58 PM
facing issue after created advanced work assignmet approve or reject buttoons are not showing
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‎05-09-2024 10:49 PM
Please provide a real question with all the required details that help to understand your issue.
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‎05-15-2024 02:47 AM
to auto assign tickets for users i used round robin rule firstly after the client changed the requirment and assignee should be based on skills,bandwidth,priority,historical of data so i sued ADVANCED WORK ASSIGNMENT for incident table i had all conditions like channels,queues,assignment rule all but finnaly after creating new incident approve or reject button is not appreaning for agent to accept that ticket to his bin. i had installed all plugins related to that but i am not able to install configurable workspace which is paid one.