Assigned to Mandatory

[ashok17]

Remove Assigned to Mandatory in Incident while changing Assignment group

Please suggest how to achieve this requirement. 

[ashok17]

For Mandatory assigned field I was created UI Policy if state select In progress but there was other requirement If Assignment group changes the assigned to field should be non mandatory.

[Mark Roethof]

Sounds like a UI Policy should do. Do make sure that the Mandatory checkbox is not set on field level (or use dictionary override) as that will conflict.

[Siddhesh Gawade]

Can you add one more condition 'And' condition in UI policy as ''assignment group does not chnages''. ******Make the reverse if false is true.

[Siddhesh Gawade]

Hello @ashok17 , 

Did you tried this solution? Does it help you!!! Please let me know.