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Displaying the chat language selected in the teams on the Agent workspace

Navyaa27
Tera Expert

‎10-26-2023 06:32 AM

Hi Team,

 

Can anyone please help in the display of the Chat Language along with the Interaction number on the Agent Workspace, when the agent Accepts the chat. 

Please find the screenshot below.

 

Navyaa27_0-1698327165862.png

 

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