How do I get my certification and micro certification to populate in the service now platform

Supa
Tera Contributor

How do I get my certification and micro certification to populate in the service now platform, I have linked my account to the web accessor, but it seems it is not showing when i search for it

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @Supa ,

 

If you certifications etc. doesn't show in you NowLearning profile, I would recommend you to go to helpcenter within NowLearning and create a case for the learning support team:

AndersBGS_0-1708941319442.pngAndersBGS_1-1708941340141.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @Supa ,

 

If you certifications etc. doesn't show in you NowLearning profile, I would recommend you to go to helpcenter within NowLearning and create a case for the learning support team:

AndersBGS_0-1708941319442.pngAndersBGS_1-1708941340141.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Harish Bainsla
Tera Sage
Tera Sage

How you have to move your certification by raising a case  follow these steps

1. Go to now learning

2.Help center

HarishBainsla_0-1708941459667.png

3. create a case

HarishBainsla_1-1708941502455.png