how to remove the retired knowledge article searchable from global search option.

sonali bhagat
Tera Contributor

how to remove the retired knowledge article searchable from global search option.

1 REPLY 1

Astik Thombare
Tera Sage

Hi @sonali bhagat ,

 

Please refer to the KB articles below. It might be helpful.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657420

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743899

 

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

 

Thanks,

Astik