how to remove the retired knowledge article searchable from global search option.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-08-2024 10:07 AM
how to remove the retired knowledge article searchable from global search option.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-08-2024 10:17 AM - edited ‎04-08-2024 10:19 AM
Hi @sonali bhagat ,
Please refer to the KB articles below. It might be helpful.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657420
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743899
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
Thanks,
Astik