Make add attachment icon mandatory on catalog item

[harry24]

Hello ,

I want to make the add attachment icon mandatory in catalog item based on catalog variable value . Check attached screenshot for the requirement

How to do this ?

Thanks

[Sandeep Rajput]

@harry24 Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743672 to know the steps to make attachment mandatory on the Service 
Portal. Using this example, you can check the variable inside the onSubmit script and throw an alert if the variable is true and attachment count is zero.

[Mark Roethof]

Hi there,

Did you try the out-of-the-box field for mandatory attachment?

[swathisarang98]

Hi @harry24 ,

You can refer the below article,

https://www.servicenow.com/community/itsm-articles/making-attachment-mandatory-for-a-catalog-item-de... 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang