the task has to be triggered to abcd team only if the user is a a bcdUser

poco
Tera Contributor

the task has to be triggered to abcd team only if the user is a abcd User

task creation using catalog task in workflow 

2 ACCEPTED SOLUTIONS

Tai Vu
Kilo Patron
Kilo Patron

Hi @poco 

Within Workflow Editor, you can use the IF Condition activity.

Sample below:

TaiVu_0-1699418672854.png

Screenshot 2023-11-08 at 11.42.31.png

 

Then If Yes => create the Task.

And If No => we do something else.

 

 

Cheers,

Tai Vu

View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @poco 

 

You can do with help of If condition for requested for/ by, as per your requirement. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

3 REPLIES 3

Tai Vu
Kilo Patron
Kilo Patron

Hi @poco 

Within Workflow Editor, you can use the IF Condition activity.

Sample below:

TaiVu_0-1699418672854.png

Screenshot 2023-11-08 at 11.42.31.png

 

Then If Yes => create the Task.

And If No => we do something else.

 

 

Cheers,

Tai Vu

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @poco 

 

You can do with help of If condition for requested for/ by, as per your requirement. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@poco 

you didn't share what you tried so far

Unless that we cannot help

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader