‎02-21-2024 12:28 AM
Need to trigger email notification when the incident is on hold for more than 3 days and with no updates. Please assist. Thanks in advance.
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‎02-21-2024 12:37 AM
Hi @Muffin ,
You can use a Flow to achieve this requirement!!Use the video to learn and implement :https://www.servicenow.com/community/now-platform-blog/3-ways-to-notify-with-flow-designer/ba-p/2332...
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‎08-15-2024 05:35 AM
I have a similar issue: could you upload your flow. I need to create and email for incidents with no updates in 3 days.
