User is not able to log in servicenow in Iphone, getting error.

[Simon Hendery]

Can you provide more details? E.g., does this relate to attempting to log into Safari or the ServiceNow app? What error message is received? What type of user are they?

The more details you provide, the more likely you are to get a useful reply.

Also, for future reference, 'ServiceNow Impact' isn't the best forum to post this. But that's ok.

[akash12345]

[akash12345]

Hi,

User is trying to login through his iPhone to ServiceNow app. but he is getting errors.

affected user unable to sign in to now - mobile Intune app in IOS device, attached is the sign in logs and admin approval required.
-user has the correct managed app installed from company portal
-tried to replicate the issue in test device, facing same issue

[akash12345]