ServiceNow University
Career Journey
Learning
Stories
Videos
Explore your career journey
People are taking charge and benefiting from the demand for ServiceNow-skilled talent across the ecosystem. You can too.
System Administrator
You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.
U.S. average salary*
$102,500
Start Learning
Implementer
You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.
U.S. average salary*
$112,500
Start Learning
Platform Owner
You have a vision for how technology should be used and enjoy working and leading in cross functional teams.
U.S. average salary*
$105,000
Start Learning
Application Developer
You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination.
U.S. average salary*
$115,200
Start Learning
Technical Project Manager
You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success.
U.S. average salary*
$155,000
Start Learning
Support Specialist
You’re the customer’s first point of contact for support. You work with IT specialists to track and document technical issues from the first call through resolution.
U.S. average salary*
$46,500
Start Learning
Business Process Analyst
You love using data and technology to address business and customer challenges. You understand complex processes, and love working with devoted problem solvers.
U.S. average salary*
$94,700
Start Learning
Put your talent to work
- 69% surveyed stated ServiceNow training helped advance their careers.
- 77% gained ServiceNow AI Platform® confidence with training.
- 81% reported ServiceNow training is critical for successful deployments.
Start Learning
ServiceNow University changes lives
Read about people just like you who got inspired and built rewarding careers.
Read stories
Hear from our community
See how people took the opportunity to change their careers and lives.
Merv Small
From hip-hop artist to ServiceNow expert, Merv’s bold pivot shows it’s never too late to reinvent your future in tech.
Watch Video
Twinkle Sharma
From dance to tech, Twinkle found rhythm and confidence in every step.
Watch Video
Susan and Levi Britt
Levi, inspired by his mom Susan, moved from construction to a thriving tech career with ServiceNow.
Watch Video
Anurag Singh
The journey from a small village to tech leader shows how Anurag’s grit and pursuit of education led to a purposeful career.
Watch Video
*Data research: Faethm by Pearson Research, 2023