Business capability's indicator score are not visible on APM Workspace Bubble chart.

Kartik Choudha1
Tera Guru

App Rationalisation workspace has a bubble chart to show the Indicator scores.

It shows the Indicator scores data on Bubble chart for Business Applications.

For Business Capabilities they have the 'Business Capability Hierarchy' to show the overall Indicator score.

But the question here can't we show the Indicator scores in bubble chart for Capabilities as well.

e.g.-

1. Chart showing bubbles as a Business Applications with scores

KartikChoudha1_0-1716199404808.png

2. But Bubble Chart doesn't reflect any data for indicators which is created for Business Capabilities even though indicator score table has scores for Capabilities.

KartikChoudha1_1-1716199674445.png

 

 

 

2 REPLIES 2

Doron Orbach
ServiceNow Employee
ServiceNow Employee

Hi,

 

Can you further explain the need? In general this screen is used to rationalize apps based on the scores. How do you see showing capabilities in the screen in terms of the use case?

 

Thanks,

Doron

Hi Doron,

 

Thanks for your reply!

 

Requirement is to show the Overall scores for Capabilities as similar how bubble chart shows the data for 'CI Class' -> Business Application (screenshot attached in the question).

For e.g.-

We have Scoring Profile and Indicators created which has 'CI Class' selected as Business Capabilities.

KartikChoudha1_1-1716372462658.png

 

After Regenerating Score, I have the data for Indicator scores and Application scores as similar to Business App.

KartikChoudha1_2-1716372681291.png

KartikChoudha1_3-1716372786601.png

For Business Capability, Scores are visible on 'Hierarchy Map/Business Portfolio' on Workspace. But we want to see it on bubble chart for CI Class -> Business Capability.

 

Though we have checked the OOB script for bubble chart, we didn't find anything for Business Capability.

 

Regards,

Kartik